Rodney Earl Harris
Aberdeen Proving Ground
Summary
Dynamic Management Analyst with proven expertise in supply chain optimization and customer relationship management at the Defense Contract Management Agency. Achieved 100% on-time completion of facility trouble tickets and earned recognition for exceptional service. Skilled in data analysis and policy development, driving operational excellence and enhancing customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Management Analyst
Defense Contract Management Agency
Linthicum Heights
04.2018 - Current
- Controls utilization of Non-Tactical Vehicle (NTV) available NTVs, schedules maintenance services.
- Reviews NTV requests to verify current availability, notify individuals and assign available NTVs to individuals within one business day of requests 95% of the time.
- Prepares and submits NTV mileage metrics prior to the second work week of each month 95% of the time.
- Provided supply acquisition support to ensure adequate supply levels and high customer satisfaction, earning recognition from leadership and peers for effective supply management.
- Accomplished a significant amount of laborious three-page supply inventory by line item. Inventoried items were categorized, inventoried, and stocked to maintain 100% supply levels. Resulted in total customer satisfaction..
- Facility trouble tickets are processed, monitored, and followed up to ensure 100% on-time completions.
- Collaborated with locksmiths for four hours to troubleshoot programming issues of 39 new office Digi-lockers, employing innovative solutions to achieve 100% accuracy in reprogramming unique four-digit combinations.
- Maintained functional forms and records for key control management and security.
- Demonstrated commitment to customer service through respectful and reliable interactions, resulting in recognition as Employee of the Quarter.
- Conducted regular security checks and safety walk-throughs of office interior spaces while ensuring all were accessible and sensitive departments were not. Confirmed all keys were accurately accounted for, and secured IAW acceptable workplace security standards. 0% of unlawful entries or safety incidents were reported during the tour of duty.
- Identified position series as 0343-GS-09 for classification purposes.
- Documented annual salary as $66,142.00 for compensation records.
- Maintained a consistent work schedule of 40 hours per week.
- Supervisor: Joseph Maurer (443-884-1188)
- Confirmed supervisor contact approval for reference checks.
Industrial Specialist
Defense Contract Management Agency (DCMA)
Baltimore
09.2014 - 04.2016
- Conducted surveillance and analysis of 25 DOD-rated contractors to ensure on-time delivery through schedule confirmations, delay notifications, and customer request responses. 85% success rate.
- Issued over 100 delay notices to delinquent contractors ensured on-time delivery of the product to the Warfighter. 10% favorable on-time delivery average for assigned contractors.
- Provided customer Insight, updated notification constituting, updated contractual delivery statuses, actions helped to maintain a 90% on-time delivery average for four consecutive quarters.Diligently referred to the Delivery schedule manager (DSM) for all workload-related contracts and reports. The DSM was a valuable tool in conjunction to a 100% surveillance achievement. Overall, resulting in an 85-90% visibility snapshot to the contractors' on-time delivery performance.
- Worked 40 hours per week in a high-demand environment.
- Reported directly to supervisor Maurice Ponder, contactable at (443-884-1002).
- Supervisor contact not authorized for inquiries.
Administrative Assistant
Defense Contract Management Agency
Baltimore (Previous office location)
01.2013 - 09.2014
- Coordinated 100% accurate, verbal, written, and electronic correspondence to the engineering team, upon the request of the Engineering Head. 100% mission accomplishment.
- Maintained 95% accuracy of organizational plans, matrices, and specialized listings based on guidance from CMO leadership.
- Responded promptly to priority communications, ensuring courteous and service-oriented interactions.
- Confirmed scheduled calendar events from the Chief of Engineering, incorporating critical modifications for major manufacturing events.
- Performed all administrative functions in accordance with organizational policies, procedures, and processes.
- Provided precise administrative and analytical support to Leadership, facilitating effective decision-making.
- Regularly updated the engineering manning document per the organization chart, vital for maintaining mission continuity and completion.
- Written communications appeared clear, concise, and 95% free of errors.
- The consolidated data appeared to be 100% accurate, according to the Mission Support Operations Chief within the CMO.
- Commendable decisions made when or when not to forward comments or other various correspondences to the Engineering Chief.
- Front desk coverage: Immediately replied with well-organized, clear, with zero error information within a timely fashion to the requesting party.
- Annual Salary: $48,000
- Hours per week: 40
- Supervisor: Scott Weaver (443-884-1182)
- Okay to contact this Supervisor: Yes
Education
BS - Homeland Security
University Maryland Global Campus
Adelphi, MD01-2020
Human Resource Management Certificate -
University Maryland Global Campus
Adelphi, MD01-2020
BS - Public Safety Administration
University Maryland University College
Adelphi, MD01-2019
Associate's Degree -
Perkinston Jr College
Perkinston, MSHigh School Diploma -
Gulfport High School
Gulfport, MSSkills
- Non Tactical Vehicle Coordinator
- Operational analysis
- Supply chain optimization
- Data analysis
- Policy development
- Customer relationship management
Clearance
Active Secret Clearance
Personal Information
Title: Analytics, Production, Quality, and Manufacturing preferred
Certification
- PQM Certification: Level I, 08/25/14, Acquisition Career Management
- PQM Certification: Level II, 03/18/16, Acquisition Career Management
Availability
Permanent, Full-Time
Veteran Preference
Yes, 30% or more
Desired Location
Linthicum Heights, MD, 21090
Timeline
Management Analyst
Defense Contract Management Agency
04.2018 - Current
Industrial Specialist
Defense Contract Management Agency (DCMA)
09.2014 - 04.2016
Administrative Assistant
Defense Contract Management Agency
01.2013 - 09.2014
BS - Homeland Security
University Maryland Global Campus
Human Resource Management Certificate -
University Maryland Global Campus
BS - Public Safety Administration
University Maryland University College
Associate's Degree -
Perkinston Jr College
High School Diploma -
Gulfport High School