Rodney Waters
Hughesville,MD
Summary
Experienced Director of Equipment Services with a strong track record of problem-solving and achieving win-win outcomes through creative thinking and diplomatic approaches. Thrives in competitive, fast-paced environments and excels as a team player. Skilled in efficiently handling customer inquiries, implementing service policies, and managing financial responsibilities. Results-oriented achiever who consistently exceeds targets and drives success in dynamic settings. Combines strategic thinking with hands-on experience to deliver impactful solutions that enhance organizational performance.
Overview
41
41
years of professional experience
Work History
Director Equipment Services
Coca-Cola Consolidated, Inc
06.2018 - Current
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Assessed call center trends to identify improvement opportunities and devise forward-thinking approaches to better align processes with intended results.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Distribution Center Manager
Coca-Cola Consolidated, Inc.
10.2015 - 05.2018
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Created and enforced detailed organization processes to increase quality service standards.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Directed facility maintenance efforts, ensuring equipment was properly serviced and operational at all times.
- Established cross-training programs for employees, fostering a flexible workforce able to adapt to changing business needs quickly.
Distribution Manager
Coca-Cola Refreshments, Inc.
08.2002 - 10.2015
- Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Identified and solved complex strategy obstacles to promote growth and guide business direction.
- Conducted regular performance reviews for distribution staff, providing constructive feedback and setting goals for improvement.
Distribution Supervisor
Coca-Cola Enterprises, Inc
10.1999 - 08.2002
- Oversaw transportation of six (6) mini-bulk routes daily by coordinating personnel and developing efficient routes and workload schedules.
- Established long-term relationships through prompt and courteous service.
- Tracked time spent on assignments each day for productivity reporting.
- Collaborated with other departments to develop cross-functional solutions for logistical challenges.
- Created safe working environment for all team members through consistent enforcement of safety rules and guidelines.
Merchandising Supervisor
Coca-Cola Enterprises, Inc
07.1999 - 10.1999
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
- Ensured adherence to established safety guidelines, maintaining safe working environment for team members.
- Collaborated closely with store managers to ensure consistency in merchandising standards across all locations.
Account Manager
Coca-Cola Enterprises, Inc
07.1997 - 07.1999
- Elevated account management by predicting potential competitive threats and outlining proactive solutions.
- Contacted regular and prospective customers to explain new product launches and promotions and solicit orders.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Identified at-risk accounts through diligent monitoring and analysis, implementing retention strategies to prevent churn.
Driver Merchandiser
Coca-Cola Enterprises, Inc
11.1996 - 07.1997
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Worked directly with customers to assess quality issues, including damage and incompleteness of orders.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Owner/Operator
H&R Trucking Company, Inc.
03.1988 - 10.1996
- Managed all operations of business to include; contracts, payroll, adhering to DOT requirements, and maintenance/repairs.
- Assessed income and expenses and adapted plans to improve profit levels.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
Hull Maintenance Technician
United States Navy
03.1984 - 05.1993
- Performed as fire team and shipboard self-defense member during situational training exercises and drills.
- Fabrication of metal and wood using various tools to include cutoff saws, welding, sheet metal and heavy metal shears.
- Enhanced crew safety, performing regular checks on firefighting equipment and participating in emergency drills.
- Served as a mentor to junior technicians, sharing knowledge regarding best practices in hull maintenance techniques.
Education
High School Diploma -
Dover High School
Dover, DE06.1983
Skills
- Account management
- Budgeting and reporting
- Microsoft Outlook, Word and Excel
- Training and mentoring
- Inter-department collaboration
- Personnel training and development
- SAP/FSL/Sharepoint/Lytx/Tableau Reporting system knowledge
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
Timeline
Director Equipment Services
Coca-Cola Consolidated, Inc
06.2018 - Current
Distribution Center Manager
Coca-Cola Consolidated, Inc.
10.2015 - 05.2018
Distribution Manager
Coca-Cola Refreshments, Inc.
08.2002 - 10.2015
Distribution Supervisor
Coca-Cola Enterprises, Inc
10.1999 - 08.2002
Merchandising Supervisor
Coca-Cola Enterprises, Inc
07.1999 - 10.1999
Account Manager
Coca-Cola Enterprises, Inc
07.1997 - 07.1999
Driver Merchandiser
Coca-Cola Enterprises, Inc
11.1996 - 07.1997
Owner/Operator
H&R Trucking Company, Inc.
03.1988 - 10.1996
Hull Maintenance Technician
United States Navy
03.1984 - 05.1993
High School Diploma -
Dover High School
Similar Profiles
SARAH LUCYSARAH LUCY
Bulk Account Merchandiser at Coca-Cola ConsolidatedBulk Account Merchandiser at Coca-Cola Consolidated
James Jimmy BlantonJames Jimmy Blanton
Regional Operations Center Manager at Coca-Cola Consolidated, Inc.Regional Operations Center Manager at Coca-Cola Consolidated, Inc.
Natasha ArmourNatasha Armour
FSOP Sales Supervisor at Coca Cola ConsolidatedFSOP Sales Supervisor at Coca Cola Consolidated