Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Sussewell

District Heights

Summary

Dedicated Personal Care Attendant with a proven track record at Gt Independence, excelling in compassionate caregiving and client relationship management. Enhanced client wellbeing through tailored meal preparation and emotional support, while ensuring safety and dignity. Committed to fostering trust and improving quality of life for individuals with complex needs.

Overview

12
12
years of professional experience

Work History

Personal Care Attendant

Gt Independence
01.2025 - Current
  • Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
  • Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Offered emotional support when needed establishing trust between me as the attendant and my patient.
  • Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.

Receptionist

ADC TOWING
08.2018 - Current
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Direct Support Professional

New Horizons
02.2014 - 03.2020
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Established strong relationships with local community resources to connect clients with additional supports as needed.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.

Education

Crossland Highscool
Temple Hills, MD

Skills

  • Client relationship management
  • Mobility support
  • Compassionate caregiving
  • Housekeeping tasks
  • Patient care
  • Safety awareness
  • Privacy and confidentiality
  • Emotional support
  • Meal preparation
  • Companionship
  • Problem-solving
  • Client transportation

Timeline

Personal Care Attendant

Gt Independence
01.2025 - Current

Receptionist

ADC TOWING
08.2018 - Current

Direct Support Professional

New Horizons
02.2014 - 03.2020

Crossland Highscool

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Natasha Sussewell