Romaine J Smith
Baltimore
Summary
Dynamic mental health professional with a strong work ethic and expertise in crisis documentation, honed at Sinai Hospital of Baltimore. Proven ability to enhance patient care through collaborative teamwork and critical thinking, while effectively managing data and fostering relationships. Committed to empowering clients and improving treatment outcomes in high-pressure environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Crisis Intervention Associate
Sinai Hospital of Baltimore
Baltimore
02.2016 - Current
- Supported Crisis Intervention Specialists by coordinating tasks that facilitated timely psychiatric evaluations and patient dispositions.
- Searched, reviewed, and gathered pertinent information for patients requiring psychiatric evaluation.
- Identified bed resources, obtained and documented insurance authorization and disposition in patients' medical records.
- Updated patients, families, and providers on psychiatric evaluations and dispositions to ensure clear communication and understanding.
- Operated tele-health system effectively to enhance remote patient evaluations and support crisis intervention efforts.
Social Work Intern
Mighty Behavioral Health Services
Baltimore
04.2025 - 03.2026
- Facilitated group and individual therapy sessions to promote emotional well-being and support.
- Provided crisis intervention support during high-stress situations.
- Collaborated with multidisciplinary teams to develop comprehensive treatment strategies that addressed client needs.
- Documented client progress to ensure continuity of care and maintained accurate case records for effective treatment planning.
- Educated clients on available resources and community services to empower informed decision-making.
Patient Service Associate
Sinai Hospital of Baltimore
Baltimore
10.2012 - 02.2016
- Coordinated multiple projects and tasks to ensure high-quality service delivery.
- Led process improvements and trained staff to enhance operational efficiency.
- Provided diverse support to physicians and clinical staff in the emergency department.
- Addressed patient inquiries and resolved concerns with prompt and courteous service.
- Maintained confidentiality and displayed an understanding of patients' rights.
- Reviewed patients' medical records for completeness and notified physicians and nursing staff of missing documentation.
Mental Health Worker
Sheppard Pratt Psychiatric Hospital
Baltimore
03.2007 - 09.2011
- Facilitated daily group sessions addressing various issues, enhancing communication and social skills among participants.
- Collaborated with multidisciplinary teams to enhance patient care and coping skills.
- Developed unit-based activities targeting specific challenges like relapse prevention and social issues to improve patient coping strategies.
- Assisted clients with identifying feelings and behaviors by asking open-ended questions.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
- Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
- Documented observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Coordinated treatment projects that promoted problem-solving skills and creative thinking among clients.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
Education
Master of Science - Social Work
Capella University
Minneapolis, MN03-2026
Master of Science - Human Services: Social and Community Services
Capella University
Minneapolis, MN12-2021
Bachelor of Arts - Sociology: Social Welfare
University of Maryland Baltimore County
Baltimore, MD05-2013
Bachelor of Arts - Psychology
University of Maryland Baltimore County
Baltimore, MD12-2006
Associate of Arts - Psychology
The Community College of Baltimore County
Catonsville, MD06-2004
Skills
- Crisis documentation
- Data management
- Collaborative teamwork
- Critical thinking
- Emotional awareness
- Relationship building
- Reliability and trustworthiness
- Strong work ethic
- Project management
Certification
Contemporary Theory in Mental Health Services, 2020
Organization
National Association of Social Work
Timeline
Social Work Intern
Mighty Behavioral Health Services
04.2025 - 03.2026
Crisis Intervention Associate
Sinai Hospital of Baltimore
02.2016 - Current
Patient Service Associate
Sinai Hospital of Baltimore
10.2012 - 02.2016
Mental Health Worker
Sheppard Pratt Psychiatric Hospital
03.2007 - 09.2011
Master of Science - Social Work
Capella University
Master of Science - Human Services: Social and Community Services
Capella University
Bachelor of Arts - Sociology: Social Welfare
University of Maryland Baltimore County
Bachelor of Arts - Psychology
University of Maryland Baltimore County
Associate of Arts - Psychology
The Community College of Baltimore County