Romen Perry
Glen Burnie
Summary
Dedicated employer with an extensive background in customer service and team leadership. Demonstrated success in delivering effective staff training and elevating service standards through active listening and critical analysis. Committed to cultivating strong professional relationships and consistently achieving high levels of customer satisfaction.
Adaptable professional offering diverse experience in facilities maintenance and pest control operations. Recognized for resourceful problem-solving capabilities, a focus on collaborative training, and a steadfast commitment to maintaining operational efficiency and safety standards within challenging environments.
Overview
6
6
years of professional experience
Work History
Scrapper
ROK Brothers
Glen Burnie, MD
08.2025 - Current
- Operated heavy machinery for scrap metal processing and recycling.
- Assisted in sorting and categorizing materials for maximum efficiency.
- Maintained safety protocols to ensure a secure work environment.
- Collaborated with team members to streamline workflow processes.
- Conducted routine inspections of equipment to ensure optimal performance.
- Trained new employees on operational procedures and safety measures.
Pest Control
Reed's Pest Control
Baltimore, MD
02.2020 - 08.2025
- Achieved significant improvements in pest control measures through close collaboration with external vendors specializing in integrated pest management solutions.
- Stayed up-to-date on industry trends and advancements in pest control methods for continuous improvement in service delivery.
- Provided customized prevention plans based on each client''s specific needs and preferences, leading to long-term pest control success.
- Implemented effective pest control measures to protect plants from damaging insects or diseases.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Prevented pest infestations through diligent inspection of the premises and coordination with pest control professionals when necessary.
Custodian
Not Just Crabs
Owings Mills, MD
01.2024 - 11.2024
- Maintained cleanliness and organization of facilities, ensuring safe and welcoming environment for guests.
- Operated cleaning equipment, including floor scrubbers and pressure washers, to uphold high sanitation standards.
- Conducted routine inspections to identify maintenance needs and report issues to management promptly.
- Assisted in training new staff on proper cleaning techniques and safety protocols for effective operations.
Manager
GNC
Owings Mills, MD
09.2022 - 10.2023
- Led team initiatives to enhance customer service and increase satisfaction ratings.
- Developed training programs for staff to improve product knowledge and sales techniques.
- Streamlined inventory management processes, reducing excess stock levels and improving turnover rates.
- Analyzed sales data to identify trends and implement strategies for revenue growth.
Education
High School Diploma -
Newtown Highschool
Owings Mills, MD06-2021
Skills
- Quick decision making
- Resourceful problem solving
- Scrap removal
- Materials preparation
- Active listening
- Critical thinking
- Data entry
- Customer service
- Relationship building
- Computer proficiency
- Forklift operation expertise
Timeline
Scrapper
ROK Brothers
08.2025 - Current
Custodian
Not Just Crabs
01.2024 - 11.2024
Manager
GNC
09.2022 - 10.2023
Pest Control
Reed's Pest Control
02.2020 - 08.2025
High School Diploma -
Newtown Highschool
Forklift
Certified Forklift Operator with comprehensive safety training and professional certification.