Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rosie Sady Mabiala

Clarksburg

Summary

Reliable and detail-oriented professional with experience in both retail and healthcare environments. Strong background in customer service, cash handling, inventory support, and maintaining organized workspaces, combined with training in sterile processing and infection control practices. Known for efficiency, accuracy, and the ability to work in fast-paced settings while maintaining high standards of safety and customer care. Team-oriented with excellent communication skills and a strong commitment to providing quality service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Express Factory Outlet
10.2023 - Current
  • Provide excellent customer service and assist customers with product selection.
  • Operate cash register and process transactions accurately.
  • Maintain organized sales floor and restock merchandise.
  • Support team members to meet daily sales and productivity goals.

Volunteer Medical Assistant

Shady Grove Nursing & Rehabilitation Center
01.2024 - 03.2024
  • Assisted residents with daily activities and monitored vital signs.
  • Maintained clean and safe environments following health guidelines.
  • Communicated effectively with patients and healthcare staff.

Administrative Intern

Community Health Clinic
09.2023 - 12.2023
  • Managed front desk tasks including scheduling and patient check-in.
  • Answered phone calls and directed inquiries professionally.
  • Organized records and maintained confidentiality of information.

Customer Service Representative

The Home Depot
01.2021 - 10.2023
  • Assisted customers with purchases, returns, and product questions.
  • Handled high-volume transactions with accuracy and efficiency.
  • Resolved customer concerns while maintaining a positive experience.

Education

High School Diploma -

John Champe High School
Aldie, VA
03.2017 - 01/2020

Associate of Science - Sterile Processing Technician

Frederick Community College
Frederick, MD
01.2025 -

Skills

  • Customer service
  • Cash handling
  • Front desk etiquette
  • Phone etiquette
  • Scheduling
  • Data entry
  • Microsoft Office
  • Inventory
  • Stocking
  • Organization
  • Time management
  • Bilingual
  • Call center experience
  • Healthcare industry

Certification

  • Basic Life Support (BLS)
  • HIPAA & OSHA Trained

Timeline

Associate of Science - Sterile Processing Technician

Frederick Community College
01.2025 -

Volunteer Medical Assistant

Shady Grove Nursing & Rehabilitation Center
01.2024 - 03.2024

Sales Associate

Express Factory Outlet
10.2023 - Current

Administrative Intern

Community Health Clinic
09.2023 - 12.2023

Customer Service Representative

The Home Depot
01.2021 - 10.2023

High School Diploma -

John Champe High School
03.2017 - 01/2020
Rosie Sady Mabiala