Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
27
27
years of professional experience
Work History
Correctional Officer
Baltimore County Department of Corrections
12.2021 - Current
Monitor inmate activities to ensure compliance with facility rules and regulations.
Assist in maintaining safety and security protocols during the transport of incarcerated individuals.
Conduct regular inspections of the facility to identify potential safety hazards.
Document incidents and prepare reports for review by supervisory staff.
Working in Central Control, Processing, Medical Ward with incarcerated individuals with mental health issues.
Participate in training sessions to learn new safety techniques and emergency response procedures.
Maintaining security by conducting regular patrols in the facility.
Reporting and proper documentation.
Engaged in conflict resolution to de-escalate situations among incarcerated individuals.
Inmate transport to and from the facility (hospital detail).
Perform searches of incarcerated inmates' living areas, and confiscate unauthorized items, such as weapons.
Conduct an accurate institutional count of incarcerated individuals each shift, or as needed, to ensure all individuals are accounted for.
Emergency Medical Technician
FDNY Hospital
02.2019 - 06.2019
Provided emergency medical care during transport to hospitals, ensuring patient stability and comfort.
Collaborated with first responders to assess incidents and prioritize patient needs effectively.
Maintained accurate patient records and documentation in compliance with health regulations.
Trained with seasoned EMT personnel on emergency protocols and operational procedures to enhance team performance.
Business Proprietor
Self Employed
02.1999 - 01.2018
Developed and implemented operational strategies to enhance customer satisfaction and retention.
Managed financial planning, budgeting, and forecasting to ensure sustainable business growth.
Cultivated relationships with suppliers to secure favorable terms and improve inventory management.
Streamlined processes for service delivery, resulting in improved efficiency and reduced turnaround times.
Oversaw daily operations, ensuring compliance with industry regulations and standards
Hired and trained new employee, fostering a culture of continuous improvement and professional development.
Analyzed market trends to identify new business opportunities and competitive advantages.
Managed day-to-day business operations.
Developed and maintained strong relationships with customers and consumers, resulting in repeat business and referrals.