Russell A. Bowman Sr.
Fort Washington
Summary
Accomplished and energetic Customer Service Manager with a solid history of achievement in the Medical or Patient care environment. Motivated leader with strong organizational and prioritization abilities.
Professional culinary expert with strong focus on team collaboration and delivering exceptional results. Demonstrates expertise in menu development, kitchen management, and high-quality food preparation. Reliable and adaptable, ensuring consistent excellence in fast-paced, changing environments. Known for leadership, creativity, and maintaining high standards in all culinary operations.
Overview
29
29
years of professional experience
Work History
Executive Chef/ Co Owner
Prestige Catering & Event Planning
06.2016 - Current
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
Lead Medical Support Assistant
Fort Belvoir Army Community Hospital
10.2011 - 05.2016
- Managed the Radiology Call Center
- Distributed work assignments to staff
- Instructed employees for on-the-job training
- Provided supervisors with employee performance appraisals
- Maintained and monitored work conditions to ensure and maintain efficient and effective workloads
Radiology Film Library Supervisor
National Naval Medical Center
05.1996 - 10.2011
- Managed 10 medical/file clerks in a file room setting
- Organized and assigned sections to employees for maintenance to ensure radiographs and interpretations are current and correct
- Researched and retrieved special request for review by Radiologist Prepared special interest cases for the Naval JAG office
- Ensured time and attendance were accurately accounted
- Audited files annually to purge outdated film
- Created and maintained a productive work environment for employees
Education
Bachelors - Business Management
Livingstone College
Salisbury, NC01.1989
Diploma -
Dunbar High School
Washington, DC06.1985
Skills
- Customer Service
- Strong Leadership
- Detail Oriented
- Food safety
- Small business operations
- Critical thinking
- Menu planning
Timeline
Executive Chef/ Co Owner
Prestige Catering & Event Planning
06.2016 - Current
Lead Medical Support Assistant
Fort Belvoir Army Community Hospital
10.2011 - 05.2016
Radiology Film Library Supervisor
National Naval Medical Center
05.1996 - 10.2011
Diploma -
Dunbar High School
Bachelors - Business Management
Livingstone College
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