Rusty Wood
Hebron
Summary
Resourceful Bar and Restaurant Manager known for maintaining high productivity and efficiently completing tasks. Specialize in inventory management, payroll, scheduling, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving to enhance team performance and ensure outstanding guest experiences.
Overview
20
20
years of professional experience
Work History
Bar and Restaurant Manager
Seacrets®
Ocean City
05.2005 - 05.2025
- Supervised staff to ensure exceptional customer service and satisfaction.
- Coordinated inventory management to maintain stock levels and minimize waste.
- Developed and implemented training programs for new employees and ongoing staff development.
- Oversaw cash handling procedures to ensure accurate financial transactions.
- Resolved customer complaints promptly to enhance overall dining experience.
- Managed the bar area including ordering supplies, mixing drinks and ensuring quality control measures were followed.
- Ensured compliance with all health department regulations.
- Analyzed sales reports to identify trends and opportunities for increasing revenue.
- Reviewed monthly financial statements to monitor budget allocations.
- Conducted weekly staff meetings to discuss menu changes, special events and other pertinent topics.
- Recruited, hired, trained and supervised staff of 90+ employees.
- Scheduled shifts for bar staff and monitored employee performance.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Updated computer systems with new pricing and daily food specials.
- Daily use of ADP, Sling, Microsoft Office and Microsoft Excel
Education
Bachelor of Science - Teacher Education
Salisbury University
Salisbury, MD05-2003
Skills
- Supervisory experience
- Customer service
- Team leadership
- Staff training
- Health and safety compliance
- Problem solving
- Cash handling
Timeline
Bar and Restaurant Manager
Seacrets®
05.2005 - 05.2025
Bachelor of Science - Teacher Education
Salisbury University