Ruth-Ann Bradford
New Carrollton
Summary
Driven healthcare professional with extensive experience in patient care, administrative operations, and customer service. Proficient in electronic health records (EHR) systems and committed to ensuring regulatory compliance, including HIPAA. Adept at fostering strong relationships with patients and interdisciplinary teams to deliver high-quality care. Known for excellent organizational skills, attention to detail, and the ability to perform under pressure.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Access Technician
Adventist Healthcare Rehabilitation
08.2024 - Current
- Scheduled patient appointments and coordinated with clinical staff to streamline workflows
- Maintained accurate patient data using Cerner and Epic EHR systems
- Facilitated patient admissions, registration, and discharge procedures
- Ensured HIPAA compliance and safeguarded patient confidentiality
Patient Care Technician
Luminis Health Doctors Community Medical Center (DCMC)
01.2024 - 07.2024
- Monitored and recorded vital signs to assess patient health conditions
- Assisted patients with daily living activities, mobility, and post-operative recovery care
- Responded to emergency situations and performed CPR as needed
Registered Behavioral Therapist
Autastic Behavioral Therapy
03.2023 - 01.2024
- Implemented treatment plans designed by Board Certified Behavior Analysts (BCBAs)
- Provided direct support for skill acquisition and behavior reduction strategies
- Tracked patient progress and documented behavioral data for evaluation
Certified Nursing Assistant (CNA)
HomeCentris Healthcare, LLC
07.2022 - 11.2022
- Provided in-home care services, including personal hygiene support and mobility assistance
- Monitored and documented changes in patient health conditions
Point of Sales Manager's Assistant
Living Well
08.2020 - 06.2022
- Developed and implemented customer service initiatives to enhance satisfaction and engagement
- Supervised and mentored team members to improve performance and job satisfaction
- Assisted with inventory management and sales reporting
Data Entry Clerk
Adventist Healthcare
04.2016 - 08.2016
- Evaluated, organized, and digitized critical healthcare documents
- Maintained accurate records by coding and entering data into database systems
- Generated reports and correspondence to support administrative functions
Education
Bachelor of Science (BS) - Health Services Management
University of Maryland Global Campus
Adelphi, MDSkills
- EHR Platforms: Cerner, Epic
- Core Competencies: Patient care, administrative operations, healthcare compliance
- Soft Skills: Communication, relationship-building, teamwork
- Specialized Knowledge: Applied Behavior Analysis (ABA) methodologies
- Additional Abilities: Time management, problem-solving
- Certifications: CPR and AED (American Heart Association)
Certification
- Certified Nursing Assistant (CNA), 01/01/27
- Basic Life Support (CPR and AED), 01/01/26
- CPR and AED (American Heart Association)
Timeline
Patient Access Technician
Adventist Healthcare Rehabilitation
08.2024 - Current
Patient Care Technician
Luminis Health Doctors Community Medical Center (DCMC)
01.2024 - 07.2024
Registered Behavioral Therapist
Autastic Behavioral Therapy
03.2023 - 01.2024
Certified Nursing Assistant (CNA)
HomeCentris Healthcare, LLC
07.2022 - 11.2022
Point of Sales Manager's Assistant
Living Well
08.2020 - 06.2022
Data Entry Clerk
Adventist Healthcare
04.2016 - 08.2016
Bachelor of Science (BS) - Health Services Management
University of Maryland Global Campus
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