Ruth Hernandez Paredes
Hagerstown
Summary
Dynamic Assistant Kitchen Manager with a proven track record at Outback Steakhouse, enhancing kitchen operations through effective staff training and performance optimization. Excelled in implementing cost control measures and maintaining high sanitation standards. Skilled in bilingual communication and customer service, significantly improving customer satisfaction and loyalty.
Talented kitchen leader offer over 5 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
6
6
years of professional experience
Work History
Assistant Kitchen Manager
Outback Steakhouse
05.2019 - Current
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Motivated staff to perform at peak efficiency and quality.
- Maximized quality assurance by completing frequent line checks.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
High School Diploma -
North High School
Hagerstown, MD06-2017
Skills
- Ordering supplies
- Sanitation standards
- Recipe execution
- Cost control
- Scheduling staff
- Food safety compliance
- Recruitment
- Kitchen staff coordination
- Scheduling
- Health code compliance
- Sanitation
- Customer service
- Spanish & English fluency
Timeline
Assistant Kitchen Manager
Outback Steakhouse
05.2019 - Current
High School Diploma -
North High School
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