Rya Rogers
Upper Marlboro,MD
Summary
Results-driven program management professional with expertise in aligning cross-functional teams to execute strategic initiatives. Proficient in vendor strategy development and third-party relationship management, using strong problem-solving skills to deliver data-backed insights. Skilled at implementing processes across diverse teams, fostering collaboration to meet program goals while ensuring compliance. Excellent communicator with a proven ability to manage stakeholder expectations, coordinate resources, and develop effective activation and engagement strategies.
Overview
5
5
years of professional experience
Work History
Housing Program Specialist
Housing Opportunities Commission Of Montgomery County
11.2022 - Current
- Utilize strong analytical skills to investigate issues and solve complex problems, presenting data-driven insights and actionable recommendations to stakeholders in a clear and engaging manner.
- Develop and maintain comprehensive documentation and presentations, managing project timelines and stakeholder expectations through consistent communication of goals and deliverables.
- Leverage strong program management skills to oversee multiple housing initiatives, ensuring alignment with organizational goals and stakeholder expectations through effective communication and documentation practices.
- Develop comprehensive reports on program outcomes, providing valuable data for policy improvements and funding allocation decisions.
- Enhance community relations by collaborating with local organizations to promote awareness of housing programs.
Business Administrator
Emory Healthcare
10.2021 - 11.2022
- Analyzed market trends to inform strategic decision-making and drive business growth.
- Developed comprehensive budgets that aligned with organizational goals and resource allocation.
- Implemented process improvements to streamline operations and enhance overall productivity.
- Fostered collaborative team environment by promoting open communication and encouraging feedback.
- Assisted in the development of marketing materials for business promotion, contributing to increased brand awareness and client acquisition.
Customer Relationship Advocate
Wells Fargo
12.2019 - 10.2021
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Maintained strong client relationships through consistent communication and followup.
- Collaborated with cross-functional teams to address customer concerns, developing comprehensive solutions to meet their requirements.
- Improved operational efficiency by creating detailed reports on customer interactions for internal review and analysis.
- Conducted regular client outreach initiatives for maintaining a positive brand image and promoting new products or services.
Education
Bachelor of Science - Business Administration And Management
Morgan State University
Baltimore, MDMBA - Business Analytics
Louisiana State University
Baton Rouge, LASkills
- Business Process Optimization
- Business Management Expertise
- Meticulous Attention
- Effective Employee Communication
- Strong Visual Presentation Skills
- Analytical Problem-Solving
- Stakeholder Relations
- Cross-Functional Collaboration
Timeline
Housing Program Specialist
Housing Opportunities Commission Of Montgomery County
11.2022 - Current
Business Administrator
Emory Healthcare
10.2021 - 11.2022
Customer Relationship Advocate
Wells Fargo
12.2019 - 10.2021
Bachelor of Science - Business Administration And Management
Morgan State University
MBA - Business Analytics
Louisiana State University
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