Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Ryan Pike

Baltimore

Summary

Dynamic National Manager at F9 Brands Inc. with a proven track record in strategic sales forecasting and exceptional customer service excellence. Adept at leading teams to exceed performance metrics while fostering employee development. Successfully implemented standards that enhanced client satisfaction and loyalty, driving significant growth in sales and service quality.

Overview

6
6
years of professional experience
1
1
Certification

Work History

National Manager

F9 Brands Inc.
Baltimore
09.2024 - Current
  • Established relationships with key customers at a national level and provided support as needed.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Implemented customer service excellence standards to enhance client satisfaction and loyalty.
  • Reported to executive leadership on performance metrics, challenges, and strategic opportunities.

Regional Sales Manager

F9 Brands Inc.
Baltimore
09.2020 - 10.2024
  • Implemented effective territory management techniques across the region.
  • Led, coached and developed employees to achieve sales goals.
  • Supported sales team members to drive growth and development.
  • Organized trade shows, exhibitions, and other events to showcase products.
  • Supported, trained and motivated team of professionals to consistently meet annual goals for sales and production.
  • Ensured compliance with company policies and procedures related to regional sales operations.
  • Resolved customer complaints regarding sales and service.

Store Manager

Cabinets To Go - F9 Brands Inc.
Indianapolis
07.2019 - 09.2020
  • Established customer service standards and monitored staff compliance.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Updated and maintained store signage and displays.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Conducted daily store operations, including opening and closing procedures and cash handling.

Education

High School Diploma -

Sandalwood
Jacksonville, FL
05-1997

Skills

  • Customer service excellence
  • Strategic sales forecasting
  • Performance metrics
  • Territory management
  • Effective team leadership
  • Employee development
  • Servant leadership

Affiliations

  • World traveler

Accomplishments

  • Completed sales target in 2021 for an entire region by hitting sales plan for seven out of 12 months and positively comping YOY
  • Ran the top store in attachment sales for Cabinets To Go in 2019; producing $1.153mm in total attachment sales

Certification

  • Forklift certified

References

References available upon request.

Timeline

National Manager

F9 Brands Inc.
09.2024 - Current

Regional Sales Manager

F9 Brands Inc.
09.2020 - 10.2024

Store Manager

Cabinets To Go - F9 Brands Inc.
07.2019 - 09.2020

High School Diploma -

Sandalwood

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Ryan Pike