Dedicated and adaptable professional with a versatile background in IT support and operations. Known for strong attention to detail and quality assurance, ready to leverage expertise to improve logistics and streamline operational procedures.
Overview
7
7
years of professional experience
Work History
Signal Operations Support Specialist
Maryland Army National Guard
Havre De Grace, MD
02.2026 - Current
Assisted in coordinating logistics and supply chain operations for military training exercises.
Provided administrative support to ensure timely communication among team members and leadership.
Implemented tracking systems for equipment inventory, enhancing organization and accessibility.
Collaborated with cross-functional teams to streamline operational procedures and improve efficiency.
Information Technology Specialist
Maryland Army National Guard
Havre De Grace, MD
08.2022 - 02.2026
Provided technical support for hardware and software issues, enhancing user productivity across various departments.
Configured and maintained network systems, ensuring reliable connectivity and security for organizational operations.
Assisted in the implementation of IT policies and procedures, promoting adherence to best practices within the unit.
Collaborated with team members to troubleshoot complex system issues, streamlining resolution processes for efficiency.
Patriot Launching Station Enhanced Operator/Maintainer
US Army
Baumholder, Germany
04.2019 - 08.2022
Operated and maintained complex machinery to ensure optimal functionality and safety standards.
Coordinated logistical support for missions, enhancing operational readiness and efficiency.
Trained junior operators on equipment handling and safety protocols, fostering a culture of compliance.
Monitored equipment performance metrics, identifying areas for improvement and implementing corrective actions.
Education
Bachelor of Science - Criminal Justice
American InterContinental University
Schaumburg, IL
05-2026
Skills
Operational efficiency
Scheduling management
Operations tracking
Workflow streamlining
Problem-solving
Time management
Attention to detail
Quality assurance
Risk management
Timeline
Signal Operations Support Specialist
Maryland Army National Guard
02.2026 - Current
Information Technology Specialist
Maryland Army National Guard
08.2022 - 02.2026
Patriot Launching Station Enhanced Operator/Maintainer
Signal Operations Support Specialist at United States Army Reserve, Department of DefenseSignal Operations Support Specialist at United States Army Reserve, Department of Defense