Ryden meadows
Bel Air
Summary
Dynamic Shift Supervisor at CVS Pharmacy with a proven track record in employee training and customer service management. Enhanced productivity through process improvements and built strong customer relationships, driving revenue growth. Skilled in cash handling and committed to workplace safety, fostering a culture of continuous improvement and operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
CVS Pharmacy
02.2023 - Current
- Supervised team operations to ensure compliance with safety protocols and operational standards.
- Trained new employees on procedures, tools, and customer service best practices.
- Implemented process improvements that enhanced productivity and reduced downtime in daily operations.
- Troubleshot equipment to reduce service calls and downtime.
- Built relationships with customers and managed accounts to drive revenue and profit.
Volunteer
Freedom Church
02.2021 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Field Marketer
Great Day Improvements
09.2024 - 07.2025
- Organized events, trade shows, and sampling programs to introduce new products to potential customers.
Education
High School Diploma -
C Milton Wright
Bel Air, MDAssociate of Applied Science - Cyber Security
Harford Community College
Bel Air, MD05-2026
Skills
- Cash handling
- Employee training
- Workplace safety
- Customer-oriented
- Continuous improvement
- Customer service management
Certification
-in progress for CCNA & SEC+ & NET+
Timeline
Field Marketer
Great Day Improvements
09.2024 - 07.2025
Shift Supervisor
CVS Pharmacy
02.2023 - Current
Volunteer
Freedom Church
02.2021 - Current
High School Diploma -
C Milton Wright
Associate of Applied Science - Cyber Security
Harford Community College