Ryleigh Michalski
Elkton
Summary
Professional with strong background in residential programs, equipped to deliver impactful results. Expertise in team collaboration, resident care, and program management. Reliable and adaptable, skilled in conflict resolution, scheduling, and fostering positive community environments. Known for maintaining high standards and driving success in dynamic settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Part Time Retail Sales Associate
Treats By Zeets
North East, MD
05.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems for efficient checkout.
- Maintained store cleanliness and organized merchandise displays to attract customers.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Provided product knowledge and recommendations to drive sales and customer satisfaction.
- Handled customer complaints professionally, resolving issues to maintain positive relationships.
- Greeted customers and helped with product questions, selections, and purchases.
Residential Program Assistant
Brantwood Family Services
Elkton, MD
05.2025 - 10.2025
- Assisted in daily program operations, ensuring smooth transitions for residents.
- Supported staff in implementing individualized care plans for residents' needs.
- Collaborated with multidisciplinary teams to enhance resident engagement and support services.
- Monitored and documented resident progress and behaviors, providing timely reports to supervisors.
- Facilitated recreational activities, promoting social interaction among residents.
- Maintained cleanliness and organization of common areas to ensure a safe environment.
- Responded promptly to resident inquiries, fostering a supportive atmosphere.
- Engaged in training sessions to enhance understanding of program protocols and best practices.
- Improved communication among staff, residents, and families by maintaining detailed documentation of residents'' progress and needs.
Childcare Assistant
Jesus Loves Me Daycare
North East, MD
01.2024 - 05.2025
- Assisted in implementing daily learning activities to foster children's development and engagement.
- Supported classroom management by maintaining a safe and organized environment for children.
- Collaborated with educators to create individualized care plans tailored to each child's needs.
- Facilitated communication between parents and staff regarding children's progress and well-being.
- Monitored children's behavior and provided guidance to promote positive social interactions.
- Organized educational materials and resources for various activities, enhancing learning experiences.
- Participated in training sessions to improve skills in early childhood education practices.
- Supervised free play and other activities to keep children safe.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Monitored children's progress and identified areas of improvement.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Improved behavior management techniques by implementing positive reinforcement strategies and clear expectations.
Education
High School Diploma -
North East High School
North East, MD05-2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer engagement
- Flexible schedule
- Relationship building
- Professional appearance
- Mental health support
- De-escalation techniques
- Self-care promotion
- Progress monitoring
- First aid and CPR
Certification
CPR & First Aid Certified
Languages
English
Native or Bilingual
Timeline
Residential Program Assistant
Brantwood Family Services
05.2025 - 10.2025
Part Time Retail Sales Associate
Treats By Zeets
05.2024 - Current
Childcare Assistant
Jesus Loves Me Daycare
01.2024 - 05.2025
High School Diploma -
North East High School