Sabria Hall
Towson
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Walmart. Proven track record in enhancing checkout efficiency and resolving customer issues, while maintaining accuracy in cash handling. Recognized for fostering a positive shopping experience and mentoring staff to achieve operational excellence.
Overview
9
9
years of professional experience
Work History
Cashier Team Lead
Target
01.2022 - Current
- Maintained cleanliness and organization of checkout area.
- Provided customer service support, addressing inquiries and resolving issues.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Supported inventory management by restocking shelves as needed.
- Assisted in daily cash handling and transaction processing.
Cashier Manager
Walmart
01.2018 - 05.2022
- Supervised daily operations, ensuring efficient transaction processing and exceptional customer service.
- Trained and mentored new cashiers on best practices and operational procedures.
- Managed cash handling procedures, maintaining accuracy in till balancing and financial reporting.
- Implemented process improvements to enhance checkout speed and reduce customer wait times.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Developed staff schedules to optimize coverage during peak shopping hours.
Associate
TJ Max
01.2017 - 12.2018
- Maintained cleanliness and organization of checkout area.
- Provided customer service support, addressing inquiries and resolving issues.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Supported inventory management by restocking shelves as needed.
- Assisted in daily cash handling and transaction processing.
Education
LPN - Nursing
Standard Healthcare College of Nursing
Fairfax, VAHigh School Diploma -
New Spiritual Christian Academy
Baltimore, MD06.2012
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Team management
Timeline
Cashier Team Lead
Target
01.2022 - Current
Cashier Manager
Walmart
01.2018 - 05.2022
Associate
TJ Max
01.2017 - 12.2018
LPN - Nursing
Standard Healthcare College of Nursing
High School Diploma -
New Spiritual Christian Academy
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