Sade Bell
Temple Hills
Summary
Dedicated Protective Security Officer with extensive experience at KR Contracting INC, excelling in incident reporting and access control. Proven ability to enhance workplace safety through vigilant surveillance and effective communication. Recognized for resolving conflicts efficiently, fostering a secure environment, and maintaining meticulous attention to detail in high-pressure situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Protective Security Officer(PSO)
KR Contracting INC
Suitland
08.2023 - Current
- Performed daily security patrols of assigned areas to detect suspicious activity and unauthorized persons.
- Prepared incident reports detailing all pertinent information regarding security breaches or violations.
- Verified credentials of contractors prior to granting them access onto the premises.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Command Center Operator(PSO)
Universal Protection Service, LP
Washington
09.2021 - 03.2023
- Managed escalation processes for high priority incidents and ensured timely communication of updates to stakeholders.
- Observed and monitored data, voice and alerting systems.
- Used telecommunications systems, two-way radios and intercom system to communicate with teams
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Created records, schedules, reports, and correspondence, and delivered to professionals.
- Provided timely and accurate information on incidents or outages to internal customers.
Command Center Operator(PSO)
Paragon Security
Washington
10.2019 - 09.2021
- Responded to alarms following established policies and protocols.
- Maintained and updated daily event logs and entry authority list.
- Administered weapons and equipment to officers coming on shift, managed and updated records efficiently.
- Assessed situations and alerted staff to initiate emergency action.
S1 Supervisor
Paragon Security
Washington
10.2019 - 09.2021
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Collaborated with other departments to coordinate workflow processes between teams.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Arts - Liberal Arts
Neumann University
Aston Mills, PA12-2016
Skills
- Incident reporting
- Access control
- Surveillance operations
- Safety protocols
- Communication skills
- Dispatch
- Conflict resolution
- Attention to detail
- Data entry
- Workplace safety
Certification
- FPS Orientation Certification
- PA ACT 235 Security Guard Card
- VA DCJS Security Guard Card
- Active FPS suitability
- Security Public Trust
Trainings
- CPR/first aid/AED
- OC and Baton
- Handcuff
- FPS Mag/x-ray
- FPS/DHS orientation certification
- Glock 9mm training
- DHS ICE course Initial weapons training
Timeline
Protective Security Officer(PSO)
KR Contracting INC
08.2023 - Current
Command Center Operator(PSO)
Universal Protection Service, LP
09.2021 - 03.2023
Command Center Operator(PSO)
Paragon Security
10.2019 - 09.2021
S1 Supervisor
Paragon Security
10.2019 - 09.2021
Bachelor of Arts - Liberal Arts
Neumann University