Summary
Work History
Overview
Education
Skills
Certification
Personal Information
Timeline
Generic

Shaniya Todd

Baltimore

Summary

Full time employment in Food Service, Hospitality, Unarmed security service, Customer Service, fulfillment and care giver/ cmt.

Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Work History

Fulfillment Associate

Amazon
Baltimore
06.2025 - Current
  • Operated warehouse equipment to efficiently move products within fulfillment center.
  • Packaged customer orders accurately for timely shipment and delivery.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Followed safety protocols to ensure a secure working environment for all associates.
  • Trained new associates on warehouse processes and safety procedures effectively.
  • Utilized handheld scanners to manage inventory and track order progress efficiently.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Filled orders according to defined standards using standard picking system.
  • Accepted, processed and quickly filled orders.

Student Assistant

Baltimore County Public Schools
Baltimore County
09.2022 - 12.2025
  • I am a student safety assistant here. Assist with the safety of students, staff and others.
  • Assisted teachers in classroom activities and lesson preparations.
  • Supported special education programs by providing individualized attention to students.
  • Organized school events and facilitated communication between staff and families.

Unarmed Security Officer

CES Security Services
Baltimore
01.2023 - 06.2024
  • Monitored premises to ensure safety and security for all personnel.
  • Conducted regular patrols to deter unauthorized access and identify potential hazards.
  • Responded promptly to alarms and emergency situations, coordinating with local authorities.

Unarmed Security Officer

Allied Universal Security Services
Baltimore
01.2022 - 03.2022
  • Unarmed security guard, securing premises while observing and reporting any suspicious activities.
  • Monitored premises to ensure safety and security for all personnel.
  • Conducted regular patrols to deter unauthorized access and identify potential hazards.
  • Enforced facility rules and regulations to maintain a secure environment for visitors.
  • Responded promptly to alarms and emergency situations, coordinating with local authorities.
  • Documented incidents and maintained accurate logs for reporting purposes.
  • Collaborated with team members to develop effective security strategies and procedures.
  • Guarded entrances and exits against unauthorized entry.

Security Officer (part-time)

Abacus Staffing
Baltimore County
02.2021 - 06.2021
  • Securing premises, customer services.
  • Monitored premises to ensure safety and security of staff and visitors.
  • Conducted routine patrols to identify potential hazards and security breaches.
  • Responded swiftly to alarms and incidents, maintaining a calm environment.
  • Enforced company policies regarding access control and visitor management.
  • Collaborated with local law enforcement during emergency situations or investigations.
  • Documented daily activities in detailed reports for management review.
  • Utilized surveillance equipment to monitor activities within assigned areas.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Secured personnel and premises by inspecting buildings and patrolling property.

Front Desk Receptionist

Abacus Staffing
Baltimore
02.2020 - 05.2020
  • Front desk receptionist.
  • Guess Registration/
  • Answering calls.
  • Copying documents.
  • Office assistant.
  • Greeted visitors and clients warmly upon arrival at the front desk.
  • Managed multi-line phone system, directing calls to appropriate staff members.
  • Assisted with administrative tasks, including filing and data entry for records.
  • Coordinated mail distribution and handled incoming packages promptly.
  • Greeted customers warmly and made them feel welcome.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Security Officer (Full-time)

john hopkins Broadway services
Baltimore
12.2018 - 10.2019
  • Securing premises
  • Receptionist
  • 1 on 1 patient supervision
  • Monitored premises to ensure safety and security for staff and visitors.
  • Conducted regular patrols to identify and address potential security risks.
  • Responded promptly to alarms and incidents, ensuring swift resolution of issues.
  • Assisted in the development of security protocols and emergency response plans.
  • Collaborated with law enforcement during investigations and security assessments.
  • Maintained detailed logs of daily activities and incidents for record-keeping purposes.
  • Provided excellent customer service while enforcing facility rules and regulations.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Housekeeping

staffmart temp service
Baltimore
07.2018 - 10.2018
  • 1. Common area's
  • 2. offices
  • 3. patient rooms.
  • 4. Discharges
  • Recruited new employees for open positions within the Housekeeping Department.
  • Coordinated with other departments such as maintenance or housekeeping when necessary.
  • Maintained inventory of housekeeping supplies and equipment; ordered new items when needed.
  • Performed light housekeeping duties related to resident care.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Coordinated with housekeeping staff for daily maintenance of the lobby area.

Overview

7
7
years of professional experience
1
1
Certification

Education

High school diploma -

Francis M. Wood Alternative High School

Skills

  • Customer service
  • RECEPTIONIST
  • RETAIL SALES
  • Front Desk
  • Security
  • Typing
  • Surveillance
  • Safety compliance
  • Warehouse operations
  • Inventory management
  • Attention to detail
  • Problem solving
  • Effective communication
  • Adaptability to change
  • Trustworthiness
  • Material handling
  • Pallet jack proficiency
  • Data entry

Certification

  • Security Guard Certification, 01/01/22, 03/31/25
  • CPR/AED, 02/01/22, 02/29/24

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Fulfillment Associate

Amazon
06.2025 - Current

Unarmed Security Officer

CES Security Services
01.2023 - 06.2024

Student Assistant

Baltimore County Public Schools
09.2022 - 12.2025

Unarmed Security Officer

Allied Universal Security Services
01.2022 - 03.2022

Security Officer (part-time)

Abacus Staffing
02.2021 - 06.2021

Front Desk Receptionist

Abacus Staffing
02.2020 - 05.2020

Security Officer (Full-time)

john hopkins Broadway services
12.2018 - 10.2019

Housekeeping

staffmart temp service
07.2018 - 10.2018

High school diploma -

Francis M. Wood Alternative High School

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Shaniya Todd