Sage Martin
Frederick
Summary
Dynamic professional with experience in customer service and inventory management. Recognized for strong analytical skills and team collaboration, ready to support operational improvements and enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Support Specialist
Dicks Sporting Goods
Frederick
11.2023 - Current
- Assisted customers with product inquiries and order processing.
- Managed inventory levels and ensured accurate stock counts.
- Resolved order issues by consulting with appropriate departments.
- Analyzed inventory levels to ensure optimal stock availability and minimize shortages.
- Answered customer inquiries regarding products, pricing, and availability.
- Supported training of new staff on operational procedures and systems.
Barback
Locals Sushi and Sports Pub
Charleston
08.2025 - 12.2025
- Restocked bar supplies to ensure efficient service during peak hours.
- Maintained cleanliness of the bar area, including glassware and utensils.
- Monitored inventory levels and reported shortages to management promptly.
- Supported staff during events, enhancing customer experience through teamwork.
Server
Ledo Pizza
Frederick
05.2023 - 11.2023
- Provided excellent customer service in a fast-paced dining environment.
- Managed customer orders using point-of-sale systems effectively.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Assisted with training new staff on service protocols and menu knowledge.
- Provided excellent customer service to ensure satisfaction.
Education
MBA - Accounting
Coastal Carolina University
Conway, SC05-2029
High School Diploma -
Walkersville High School
Walkersville, MD05-2025
Skills
- Financial analysis
- Customer service
- Inventory management
- Data entry
- Team collaboration
- Microsoft Excel
- Staff training
- Order optimization
- Problem resolution
- Customer relationship management
- Business development
Timeline
Barback
Locals Sushi and Sports Pub
08.2025 - 12.2025
Sales Support Specialist
Dicks Sporting Goods
11.2023 - Current
Server
Ledo Pizza
05.2023 - 11.2023
MBA - Accounting
Coastal Carolina University
High School Diploma -
Walkersville High School