
Extensive experience as Deviation Specialist in resolving customer complaints, acting as a liaison with QA, Product Analysis, Sales, and other groups necessary to satisfy customer requests and product complaints. Compiled customer specific complaint data as needed and generated trends as needed. Responsible for implementation of process assurances, process controls, and CAPA systems designed to meet/exceed internal and external requirements. Experienced in ensuring quality standards within aseptic manufacturing through ensuring equipment calibration accuracy and proactive investigation of out-of-tolerance (OOT) deviations, ensuring compliance with regulatory requirements and optimizing operational efficiency within pharmaceutical industry .