Sakinah Muhammad
Frederick,MD
Summary
Dynamic consultant with a proven track record at Conducere, excelling in strategic planning, coaching, and client relationship management. Leveraged analytical thinking to enhance project outcomes and implemented CRM systems, boosting client engagement. Recognized for fostering team leadership and development, driving successful project execution through effective communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Consultant
ConducereLLC
07.2019 - Current
- Assisted in conducting market research to identify client needs and industry trends.
- Supported project teams by organizing documentation and maintaining project timelines.
- Collaborated with senior consultants to develop strategic recommendations for clients.
- Participated in client meetings, taking notes and summarizing discussion points for follow-up.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Managed client relationships through regular check-ins and updates on project progress.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Established best practices for project management within client organizations, leading to more predictable and successful outcomes.
- Facilitated workshops and training sessions for client staff, enhancing their skills and knowledge in key areas.
- Implemented customer relationship management (CRM) systems, improving client engagement and retention rates.
Intern
Business and Statistics
01.2015 - 07.2019
- Analyzed data trends to support research initiatives and improve decision-making processes.
- Participated in team meetings, providing insights that informed strategic planning and project direction.
- Supported project documentation efforts by organizing materials and maintaining comprehensive records of activities.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Contributed to positive work environment by actively participating in team-building activities.
- Helped streamline client onboarding processes, leading to smoother client experience.
Education
Health Sciences
Frederick Community College
Frederick, MDSkills
- Problem-solving
- Attention to detail
- Team leadership & development
- Client relationships
- Analytical thinking
- Strategic planning
- Issue resolution
- Customer relationship management
- Verbal and written communication
Timeline
Consultant
ConducereLLC
07.2019 - Current
Intern
Business and Statistics
01.2015 - 07.2019
Health Sciences
Frederick Community College
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