Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sallie Bolling

Baltimore

Summary

Dynamic food service professional with a strong work ethic and a positive attitude, experienced at 7-Eleven. Proven ability to enhance customer satisfaction through effective multitasking and problem-solving in fast-paced environments. Skilled in maintaining cleanliness and sanitation standards while training new staff to uphold quality service.

Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.

Overview

34
34
years of professional experience

Work History

Food Service Worker

7-eleven Convenience Store
02.2022 - Current
  • Served food items efficiently during high-volume periods to ensure customer satisfaction
  • Managed inventory levels, restocking shelves and displays to optimize product availability
  • Assisted in training new staff on food safety protocols and operational procedures
  • Maintained cleanliness of food preparation areas, adhering to health and safety regulations
  • Operated point-of-sale systems accurately, processing transactions with attention to detail
  • Implemented best practices for food handling, reducing waste and ensuring quality standards
  • Addressed customer inquiries and complaints promptly, fostering a positive shopping experience
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Processed customer payments and balanced cash drawers.

Food Service Worker

Brick Oven Pizza
05.1991 - 01.2023
  • Collaborated with team members to enhance workflow and improve service speed
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback.
  • Boosted customer satisfaction, promptly addressing and resolving complaints.
  • Conducted daily equipment checks to ensure operational efficiency.
  • Maintained accurate records of food temperatures to ensure safety standards were met.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Monitored food quality and freshness throughout day.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Adjusted food preparation methods in accordance with customer requests.
  • Utilized POS system to receive and process food and beverage orders.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Served food items efficiently during high-volume periods to ensure customer satisfaction
  • Managed inventory levels, restocking shelves and displays to optimize product availability
  • Assisted in training new staff on food safety protocols and operational procedures
  • Addressed customer inquiries and complaints promptly, fostering a positive shopping experience
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Processed customer payments and balanced cash drawers.

Education

Associate of Science - Medical Laboratory Science

The Community College of Baltimore County
Essex, MD
06-1981

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Cleaning and sanitation
  • Problem-solving
  • Fast-paced environment
  • Flexible schedule

Languages

Spanish
Limited Working

Timeline

Food Service Worker

7-eleven Convenience Store
02.2022 - Current

Food Service Worker

Brick Oven Pizza
05.1991 - 01.2023

Associate of Science - Medical Laboratory Science

The Community College of Baltimore County

Similar Profiles

CREATE PROFILE
Sallie Bolling