Samuel Merzel
Silver Spring
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player looking to secure entry-level computer programmer position.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist
U.S. Dermatology Partners
08.2022 - 12.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to ensure information was kept current in Database consisting in over 5,000 patients.
- Assisted patients in completing all required medical paperwork.
- Scheduled patients for appointments, verified at time patient arrival and departure that all information was current and collected patients balances.
- Responsible for ensuring that Patients calls were answered in a timely manner on a multi-line phone system.
- Organized printouts of all patient paperwork, which consisted of charts and reports, for over 14 providers and patients prior to appointments, over 120 patients a day.
- Maintained current and accurate medical records for patients in Patent Database.
- Ensured that waiting room was kept professional, clean and organized by stacking magazines, removing trash, and cleaning glass counters.
- Assisted (30) entire office staff with administrative tasks, some of which consisted of filing, copying and faxing documents.
- Transcribed phone messages and relayed to appropriate personnel.
- Notified manager of any incident and any potential incident regarding patients and staff that may require swift action.
- Greeted and interacted with patients to provide information, answer any questions, and if unable to answer escalated issue to appropriate party.
- Scheduled patient appointments in respective provider's calendars and followed up with reminder phone calls 24 business hours prior to appointment.
Counselor
Camp Shoresh
07.2022 - 08.2022
- In charge of a bunk for 5th and 6th Grade boys
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns to supervisor.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
- Provided clear instruction for the activity to participants in a well organized manner to ensure safety.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
- Supported children by actively listening and offering encouragement.
Warehouse Worker
JEM Shop
06.2019 - 08.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Cashier and Cook
Ben Yehuda Pizzeria
09.2017 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Education
Associate of Arts - Computer Science & Technologies
Montgomery College
07.2020 - Current
High School Diploma -
Berman Hebrew Academy
Rockville, MD06.2018
Skills
- Critical Thinking
- User Level interface with Electronic Medical Records Systems
- Maintaining Database comprised of over 5,000 patients
- Coding in JAVA
- Coding in C
- Creating Databases in SQL utilizing Oracle
- Assisted Co-workers in Tier 1 IT issues
- Active Listening
- Problem-Solving Ability
- Customer Service
Languages
English
Native or Bilingual
Hebrew
Professional Working
References
Sarah Natelson (301) 448-6954 Former manager at U.S. Dermatology Partners
Josh Katz (301) 523-2034 Owner, Ben Yehuda Pizzeria
Sachy Cohen (240) 619-9266 Former Manager at Ben Yehuda Pizzeria
Character Reference:
Reuven Gold 240-425-3902
Timeline
Receptionist
U.S. Dermatology Partners
08.2022 - 12.2023
Counselor
Camp Shoresh
07.2022 - 08.2022
Associate of Arts - Computer Science & Technologies
Montgomery College
07.2020 - Current
Warehouse Worker
JEM Shop
06.2019 - 08.2019
Cashier and Cook
Ben Yehuda Pizzeria
09.2017 - 08.2018
High School Diploma -
Berman Hebrew Academy
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