Sam Shafiq
Silver Spring
Summary
with robust background in law enforcement and safety protocols. Successfully handled high-pressure situations and contributed to protection of public assets and personnel. Demonstrated expertise in crisis management and tactical operations.
with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
16
16
years of professional experience
Work History
Armed Special Police Officer (Sargent)
The American Shield Corporation
03.2024 - Current
- Enhanced overall security by conducting thorough patrols and monitoring surveillance systems.
- Maintained accurate records of all incidents, ensuring proper documentation for future reference or legal proceedings.
- Reduced risks by identifying and addressing potential security threats proactively.
- Assisted in the development of emergency response plans, increasing organizational preparedness for various scenarios.
- Mentored new officers on department policies and procedures, contributing to a well-trained and effective team.
- Contributed to successful evacuation drills that tested emergency procedures and identified areas for improvement within the organization''s crisis management plan.
- Ensured public safety and maintained order during high-profile events and emergency situations.
- Managed access control systems to ensure only authorized individuals entered restricted areas, protecting sensitive information and assets.
- Adhered to strict confidentiality protocols when handling sensitive information, maintaining the integrity of investigations and protecting the privacy of those involved.
- Improved communication between team members by implementing standardized reporting methods for greater situational awareness.
- Provided exceptional customer service while maintaining a professional demeanor in challenging situations, improving public perception of security personnel.
- Participated in ongoing training sessions to maintain proficiency in firearms usage, defensive tactics, and other essential skills required for effective performance as an Armed Special Police Officer.
City Carrier
United States Postal Service, USPS
09.2023 - 03.2024
- Maintained safety standards while driving, resulting in zero accidents during tenure.
- Planned and cased mail in sequence of delivery for designated route.
- Delivered packages and mail to business and people in local area.
- Navigated diverse weather conditions to deliver mail on time, demonstrating a strong commitment to job responsibilities.
- Delivered priority mail with punctuality, meeting critical deadlines for both residential and commercial clients.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
United States Parcel UPS (Package Delivery Driver-
United States Parcel Service
10.2019 - 02.2021
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Program Manager
International Center for Journalists (icfj)
09.2011 - 05.2019
- Communicating regularly with fellows, participants and partners to track progress on work plans, targeted benchmarks, outcomes and lessons learned.
- Generating regular updates that synthesize key impacts for internal and external communication.
- Producing web content and spreading awareness of program impact through ICFJ'S online channels to boost program storytelling.
- Monitoring and goal setting tools, such as objective and key results, results frameworks, online surveys, social media and web analytic.
- Updating online databases and tracking system with project information and data.
- Some administrative duties, such as monitoring contracts, budget and expenses.
Driver
Lyft
07.2017 - 02.2018
- Provide a friendly and safe ride for users.
- Get to know the city on an intimate level.
- Multi-task between getting to know someone, provide a judgement free safe space, and get from point A to point B
Store Manager
Asian American Restaurant
02.2016 - 07.2017
- Keep employees motivated, resolve conflicts and make hard decisions for employees.
- Create schedules, order supplies and write reports.
- Ensure to hire the right people to maintain an efficient and motivated team.
Store Manager
Zz Pizza and Kabob
05.2014 - 02.2016
- Keep employees motivated, resolve conflicts and make hard decisions for employees.
- Create schedules, order supplies and write reports.
- Ensure to hire the right people to maintain an efficient and motivated team.
Reservation Supervisor
Sylvia Tours Egypt
09.2009 - 09.2011
- Access all functions of the computer system.
- Evaluate the staffing requirements and prepare weekly work schedule.
- Ensure that all the Reservation line are attended at all times during scheduled hours.
- Monitor and ensure that all Reservations are input into the system.
- Ensure group files are accurate and kept current.
- Assisted in budget preparation and expense management for the reservations department, supporting fiscal responsibility initiatives within the organization.
- Streamlined reservation processes for increased accuracy and reduced booking errors.
Education
Bachelor - Hotels Management
Future Academy
High School -
Lycee’ Francais
EgyptptSkills
- Computer skills
- Customer service
- Team leadership
- Less-lethal weapons
- Crowd control
- Gang Awareness
- Counterterrorism strategies
- Intelligence gathering
- Arrest procedures
- Undercover operations
- Active shooter response
- Problem-solving
- Analytical mindset
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
French
Limited Working
Arabic
Native or Bilingual
English
Professional Working
Timeline
Armed Special Police Officer (Sargent)
The American Shield Corporation
03.2024 - Current
City Carrier
United States Postal Service, USPS
09.2023 - 03.2024
United States Parcel UPS (Package Delivery Driver-
United States Parcel Service
10.2019 - 02.2021
Driver
Lyft
07.2017 - 02.2018
Store Manager
Asian American Restaurant
02.2016 - 07.2017
Store Manager
Zz Pizza and Kabob
05.2014 - 02.2016
Program Manager
International Center for Journalists (icfj)
09.2011 - 05.2019
Reservation Supervisor
Sylvia Tours Egypt
09.2009 - 09.2011
Bachelor - Hotels Management
Future Academy
High School -
Lycee’ Francais
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