Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Deabay

Brandywine

Summary

Dynamic retail professional with experience in both retail and food service, excelling in customer service and cash handling. Proven ability to drive sales through effective upselling strategies and teamwork. Recognized for enhancing customer satisfaction and training new associates, consistently achieving sales goals in fast-paced environments. Flexible and dedicated to delivering exceptional results.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

JCPenney
Presque Isle, ME
06.2025 - 12.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated cash register efficiently, processing transactions accurately and quickly.
  • Collaborated with team members to achieve sales goals and improve store performance.
  • Restocked merchandise regularly to ensure optimal inventory levels on the sales floor.
  • Educated customers on promotions and loyalty programs to drive membership enrollment.
  • Participated in training new associates on store policies and customer service practices.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Crew Member

Jersey Mikes
Brandywine, MD
12.2024 - 05.2025
  • Prepared and assembled sandwiches according to customer specifications.
  • Maintained cleanliness and organization of food preparation areas.
  • Provided exceptional customer service, addressing inquiries and concerns promptly.
  • Operated kitchen equipment safely and efficiently to ensure optimal workflow.
  • Took orders, prepared meals, and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Barista

Dunkin' Donuts
Presque Isle, ME
09.2023 - 06.2024
  • Maintained cleanliness and organization of work area, ensuring compliance with health standards.
  • Collaborated with team members to enhance customer service experiences.
  • Prepared and served high-quality beverages in fast-paced environment.
  • Assisted in inventory management by restocking supplies as needed.
  • Trained new staff on beverage preparation techniques and company policies.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

High School Diploma -

Mcdonough High School
Pomfret, MD
06.2023

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Cash handling
  • Store opening and closing
  • Flexible schedule
  • Cash register operation
  • POS system operations
  • Stock replenishment
  • Upselling strategies

Timeline

Retail Sales Associate

JCPenney
06.2025 - 12.2025

Crew Member

Jersey Mikes
12.2024 - 05.2025

Barista

Dunkin' Donuts
09.2023 - 06.2024

High School Diploma -

Mcdonough High School
Samantha Deabay