Samantha Draper
Frederick
Summary
Over twelve years of experience in learning management system administration, including functionality, reporting, design, and adult learning principles. Extensive experience working on projects in not-for-profit and governmental settings in various areas of public health. Successful at maintaining client satisfaction and collaborating across departments. Exceptional interpersonal skills that enables effective communication and relationship building. Adept at working effectively unsupervised and quickly mastering new skills. Extensive experience writing for website, newsletters, reports, and marketing materials.
Overview
20
20
years of professional experience
Work History
TRAIN Assistant Engagement Manager
Public Health Foundation
08.2022 - 08.2023
- Led successful onboarding processes of new clients of the TRAIN Learning Network by overseeing all aspects from initiation to completion.
- Developed strong relationships with key stakeholders, resulting in long-term partnerships and increased revenue.
- Served as the Medical Reserve Corps (MRC) TRAIN LMS site administrator, to include reporting and training to their client base and senior staff.
- Consulted with internal teams on established best practices and process improvements.
- Organized and facilitated regular meetings with partners of the TRAIN Learning Network to discuss system updates, best practices, and trainings.
- Collaborated with team in the full-cycle planning of the Public Health Learning Forum & TRAIN Learning Network Annual Meeting.
- Accounted for project lifecycle of the E-Learning Institute Fellowship in coordination with the Centers for Disease Control and Prevention (CDC).
- Responsible for the subscription renewal process for over 30 affiliate organizations of the TRAIN Learning Network, including drafting of renewal agreements, quotes, maintaining contract processes, and overall retention.
- Contributed to various government-funded activities related to funding applications, cooperative agreements, reports, and deliverables.
- Actively participated in team meetings focused on improving current program efforts.
- Regularly interacted and communicated with public health department staff and other various TRAIN user populations.
- Provided administrative and technical support to clients.
TRAIN Program Associate
Public Health Foundation
08.2017 - 08.2022
- Accounted for project lifecycle of the E-Learning Institute Fellowship in coordination with the Centers for Disease Control and Prevention (CDC)
- Responsible for the subscription renewal process for over 30 affiliate organizations of the TRAIN Learning Network, including drafting of renewal agreements, quotes, maintaining contract processes, and overall retention
- Lead usability testing for new TRAIN.org learning management system platform by designing use case lists and test scripts
- Lead onboarding processes and training for new clients of the TRAIN learning management system
- Managed team meetings, newsletters, and bi-monthly calls
- Provided input and review on new functionalities and enhancements to the TRAIN learning management system
- Monitored, managed, and lead updates within TRAIN databases, resources, and the Public Health Foundation website
- Managed social media platforms
- Contributed to various government-funded activities related to funding applications, cooperative agreements, reports, and deliverables
- Regularly interacted and communicated with public health department staff and other various TRAIN user populations
- Provided administrative and technical support to clients
- Assisted with various meeting and conference logistics
- Assisted with marketing and business development for the future of TRAIN
TRAIN Program Assistant
Public Health Foundation
08.2011 - 08.2017
- Monitored, managed, and lead updates within TRAIN databases, flyers, newsletters, and the Public Health Foundation website
- Managed team meetings and bi-monthly calls by creating agendas, taking minutes, and distributing to partners
- Responsible for the subscription renewal process for over 30 affiliate organizations
- Assisted in usability testing and user acceptance testing (UAT)
- Managed social media platforms
- Contributed to various government-funded activities related to funding applications, cooperative agreements, and deliverables
- Provided administrative and technical support for PHF staff and clients
- Regularly interacted and communicated with public health department staff and other various TRAIN user populations
- Assisted with various meeting and conference logistics
- Assisted with marketing and strategic planning for the future of TRAIN.
Intern
Center For Nutrition Policy & Promotion, USDA
01.2010 - 02.2010
- Assisted in copy editing for final print the Report of the Dietary Guidelines Advisory Committee on the Dietary Guidelines for Americans, 2010
- Analyzed a public comments database consisting of 2200 comments on the two year Dietary Guidelines process and final report for future use by CNPP, complete with PowerPoint presentation, Excel spreadsheets, and graphs
- Presented a PowerPoint presentation of the public comments analysis to leadership at CNPP
- Updated historical records of past Dietary Guidelines in a detailed timeline format.
Dietetic Assistant
Greater Baltimore Medical Center
05.2008 - 08.2008
- Worked independently to enter nutritional data feedback from patients into hospital databases
- Shadowed dieticians while performing rounds and helped to provide instruction for special diets to patients
- Collected information from patients on the dining services provided by the hospital.
Laboratory Technician
The National Cancer Institute
01.2004 - 01.2005
- Worked independently on multiple research projects within the lab of genomic diversity at Fort Detrick
- Helped obtain data for my mentor to assist in the specific project she was working on at the time
- Performed and conceived many laboratory tasks independently to collect data for research projects.
Education
Bachelor of Science: Community Health -
University of Maryland - College Park
01.2010
Skills
- Microsoft Office
- Relationship Building
- Constant Contact
- Training and Onboarding
- Detail-Oriented
- Team Collaboration
- Jira and Confluence
Timeline
TRAIN Assistant Engagement Manager
Public Health Foundation
08.2022 - 08.2023
TRAIN Program Associate
Public Health Foundation
08.2017 - 08.2022
TRAIN Program Assistant
Public Health Foundation
08.2011 - 08.2017
Intern
Center For Nutrition Policy & Promotion, USDA
01.2010 - 02.2010
Dietetic Assistant
Greater Baltimore Medical Center
05.2008 - 08.2008
Laboratory Technician
The National Cancer Institute
01.2004 - 01.2005
Bachelor of Science: Community Health -
University of Maryland - College Park
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