Samantha McGlade
Oldtown
Summary
Dynamic Sales Associate with a proven track record at American Eagle Outfitters, Inc, enhancing customer satisfaction and boosting sales through expert customer service and problem-solving skills. Excelled in teamwork and cash register operation, significantly contributing to a positive shopping environment. Skilled in multitasking and goal-oriented strategies, consistently meeting and exceeding sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc
10.2022 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bachelor of Science - Accounting
Frostburg State University
Frostburg, MD12-2024
Associate of Arts - Business Administration
Potomac State College of West Virginia University
Keyser, WV05-2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Goal-Oriented
- Cash Register Operation
Timeline
Sales Associate
American Eagle Outfitters, Inc
10.2022 - Current
Bachelor of Science - Accounting
Frostburg State University
Associate of Arts - Business Administration
Potomac State College of West Virginia University
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