Samantha Mroczka
Glen Burnie
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Title Clerk/Accounting Manager
C&S Auto Brokers
08.2019 - Current
- Audit and review title documents for accuracy and compliance with state and federal regulations.
- Communicate with customers to determine status of pending titles and analyze titles to resolve potential issues.
- Manage banking reconciliations and monthly balance sheet statements.
- Develop and implement various procedures to improve accounting process.
- Develope and maintain relationships with title companies, lenders and vendors to facilitate smooth transactions.
- Analyze business processes to identify cost savings and operational efficiencies.
- Prepare internal and regulatory financial reports, balance sheets and income statements.
- Generate invoices upon receipt of billing information and tracked collection progress.
- Reconcile company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Private Nanny
Private Family Employer
11.2015 - 08.2019
- Cared for 2 children (Ages 1 & 7)
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Helped children complete homework assignments and school projects.
- Organized activities that enhanced children's physical, emotional, and social well-being.
- Monitored children's play activities to verify safety.
Business Operations Associate
Aerotek
12.2013 - 11.2015
- Managed of customer accounts including invoicing, collections, PO tracking, customer service, and working with clients to resolve outstanding issues
- Made routine welcome and maintenance calls to clients
- Managed total accounts receivable with an aging in excess of $3.5 millions
- Support liaison for field officers and OSG with questions pertaining to those local/regional accounts on their aging including client billing and payment policies/procedures
- Gathered the necessary data to assist Management with account specific decisions
- Audited account specific reports to ensure accurate billing and client specific decisions
- Adjusted and audited contractor payroll and billing
Education
Bachelor of Science - Sports Management & Business Administration
Towson University
Baltimore, MD12-2013
Skills
- Strong communication and organizational skills
- Goal driven with proficient problem solving skills
- Strong work ethic and time management
- Ability to work independently and as a team
- Leadership qualities
- Ability to multitask
- Reliable, Honest, Detail-orientated
- Proficient in Microsoft Office, Google Sheets, Quickbooks
Accomplishments
- Customer Service Award Company Wide
- Achieved all four quarterly bonuses each year
Aerotek
Timeline
Title Clerk/Accounting Manager
C&S Auto Brokers
08.2019 - Current
Private Nanny
Private Family Employer
11.2015 - 08.2019
Business Operations Associate
Aerotek
12.2013 - 11.2015
Bachelor of Science - Sports Management & Business Administration
Towson University
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