Samantha Reeves
Shady Side
Summary
Compassionate Veterinary Technician skilled in client education, effective communication, and empathy. Proven ability to monitor vital signs and train new staff, ensuring accountable patient care. Able to perform work duties efficiently under high-stress situations. Currently excelling in nursing school and pursuing a career as a Licensed Practical Nurse (LPN).
Overview
9
9
years of professional experience
1
1
Certification
Work History
Veterinary Technician
Anne Arundel Veterinary Emergency Clinic
Annapolis
09.2019 - Current
- Assisted veterinarians in performing surgeries and medical procedures.
- Monitored vital signs and administered medications to ensure patient stability.
- Educated pet owners on post-operative care to promote recovery and health management.
- Maintained accurate medical records and updated patient information.
- Prepared surgical instruments and ensured a sterile environment.
- Collected samples for laboratory testing and processed results efficiently.
- Trained new staff on clinic protocols and customer service to enhance team efficiency.
- Communicated effectively with clients to address concerns and questions.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Observed behavioral characteristics of animals in order to provide insight into possible illnesses or changes in behavior.
- Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
Office Assistant
Long Fence Company
Capitol Heights
02.2017 - Current
- Processed customer orders and inquiries promptly to ensure timely service.
- Managed office communications and correspondence efficiently.
- Maintained filing systems for documents and records accurately.
- Provided comprehensive administrative support to staff, including document copying, scanning, filing, and supply ordering.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Managed incoming calls professionally and directed callers to appropriate personnel to facilitate effective communication.
Barista
Starbucks
Annapolis
03.2019 - 08.2019
- Prepared and served high-quality beverages to customers.
- Provided excellent customer service and resolved customer inquiries.
- Maintained calm demeanor during high-volume periods and special events to enhance customer experience.
- Collaborated with team members to streamline store operations and improve service efficiency.
- Maintained cleanliness and organization of workstations and equipment.
- Organized workstations to facilitate quick task completion during peak hours, supporting team performance.
- Stocked inventory and managed supplies to meet daily demands.
- Operated cash registers to process customer payments.
- Followed health and safety guidelines to maintain a safe environment.
Education
Licensed Practical Nurse Certification - Nursing
Anne Arundel Community College
Arnold, MD05-2026
Skills
- Accountable patient care
- Health education
- Effective communication
- Organizational skills
- Team collaboration
- Cultural competence
- Empathetic
- Perseverance
Certification
BLS Certified
Timeline
Veterinary Technician
Anne Arundel Veterinary Emergency Clinic
09.2019 - Current
Barista
Starbucks
03.2019 - 08.2019
Office Assistant
Long Fence Company
02.2017 - Current
Licensed Practical Nurse Certification - Nursing
Anne Arundel Community College