Troy Gibison
North East
Summary
Results-driven installer with a strong focus on equipment installation, preventative maintenance, and safety compliance. Proven ability to troubleshoot malfunctions and coordinate maintenance plans to enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Installer
Accurate Insulation LLC
Dover
02.2025 - 07.2025
- Completed scheduled appointments on time to drive quality service.
- Collaborated with team members to ensure efficient installation processes and adherence to safety standards.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Adhered to safety protocols during installations to ensure compliance with regulations and protect team members.
- Installed new components or replaced defective parts to restore functionality.
- Followed building standards and codes during unit installations.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
Field Service Technician
Servpro of Newport
Newport
12.2024 - 02.2025
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Completed all necessary paperwork for service calls in a timely manner.
- Responded promptly to emergency service requests from clients to ensure satisfaction.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Maintained equipment performance by cleaning and lubricating components.
- Conducted regular inspections of equipment to ensure optimal functionality and safety standards.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Assisted with training of junior technicians in proper installation techniques and safety protocols.
Installer Service Specialist
Bay Area Overhead
NORTH EAST
01.2022 - 10.2024
- Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
- Verified installation site health and reported blockages and structural issues according to standardized protocols.
- Mounted and connected mechanical and electrical equipment according to specifications.
- Responded quickly to emergency repair requests from customers.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
Skills
- Equipment installation
- Safety compliance
- Preventative maintenance
- Troubleshooting malfunctions
- Customer relationship management
- Inventory management
Timeline
Installer
Accurate Insulation LLC
02.2025 - 07.2025
Field Service Technician
Servpro of Newport
12.2024 - 02.2025
Installer Service Specialist
Bay Area Overhead
01.2022 - 10.2024