Samantha Willerup
Towson
Summary
Personable front desk greeter who is proficient in hospitality and dedicated to quality customer service. Well-versed in accurately giving information, answering questions, and creating a personable environment. Excelling in communication, problem-solving, and adaptability, all to ensure a smooth and productive environment.
Overview
4
4
years of professional experience
Work History
Front Desk Greeter
Rebounders Gymnastics Inc.
Lutherville timonium
09.2021 - 08.2025
- Greeted and welcomed visitors with a friendly and professional demeanor.
- Assisted customers with inquiries regarding classes, schedules, and facility usage.
- Maintained the organization and cleanliness of the front desk area before and after each shift.
Coordinator
Rebounders Gymnastics
Lutherville timonium
06.2025 - 08.2025
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Managed all incoming students to create cohesive groups weekly.
- Communicating with parents to ensure the best customer satisfaction.
- Assisted in developing strategies for improving operational efficiency across teams.
- Managed communication between departments to facilitate a smooth workflow.
- Overall, managing other employees to ensure a successful and productive day.
Recreational Gymnastics Coach
Rebounders Gymnastics
Lutherville timonium
05.2022 - 06.2025
- Coached groups of 9 to 10 children aged 3 to 8 in gymnastics fundamentals.
- Developed daily lesson plans to enhance skill development and participation.
- Created a positive environment to encourage student participation and enjoyment.
- Adapted to each student's personality to meet the needs of each student.
Education
High School -
Dulaney High School
Timonium, MD05.2024
Skills
- Communication strategies
- Facility coordination
- Conflict resolution
- Punctuality
- Microsoft Office and Excel
- Work ethic
- Critical thinking
ACTIVITIES
Independently and socially performed violin for 10+ years, committed to becoming a professional in the future years to come. Alongside creating art and paintings, to continue building new skills and the creative mind in the process.
Timeline
Coordinator
Rebounders Gymnastics
06.2025 - 08.2025
Recreational Gymnastics Coach
Rebounders Gymnastics
05.2022 - 06.2025
Front Desk Greeter
Rebounders Gymnastics Inc.
09.2021 - 08.2025
High School -
Dulaney High School