Samia Wilson
Gaithersburg
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
7
7
years of professional experience
Work History
Sales Lead Keyholder
Chico's
Gaithersburg
08.2025 - 04.2026
- Executed visual merchandising to enhance product displays and customer engagement.
- Assisted in maintaining a clean and welcoming store environment for customers.
- Oversaw cash handling procedures for accurate financial transactions and security.
- Greeted customers and provided assistance with product selection.
- Provided customer service to ensure satisfaction with purchases.
- Performed opening and closing duties including counting cash drawers and preparing bank deposits.
Key Holder
Lolli And Pops
Tysons Corner
11.2020 - 05.2025
- Greeted customers and delivered exceptional service to enhance shopping experience.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves to maintain sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new employees on product knowledge and customer service skills.
- Conducted cash handling procedures and balanced cash registers at shift end.
- Maintained store appearance by organizing displays and cleaning merchandise areas.
- Handled key holder duties including opening and closing the store.
- Provided customer service including cashiering, merchandising and restocking shelves.
Seasonal Worker
Sunglass Hut at Macy's
Tysons Corner
11.2023 - 11.2024
- Restocked supplies for checkout area as needed.
- Performed price changes as directed by supervisor.
- Assisted shoppers in locating desired items within the store.
- Kept up-to-date on current promotions, policies, and procedures.
- Stocked shelves with incoming inventory items.
- Assisted customers with product selection and purchase decisions.
- Processed returns and exchanges according to company policy.
- Provided excellent customer service at all times.
Sales Associate
Journeys Shoes
Tysons Corner
05.2019 - 11.2019
- Greeted customers and provided exceptional customer service.
- Guided customers in product selection, sizing, and styling to enhance shopping experience.
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Identified customer interests to successfully upsell additional items.
- Participated in weekly team meetings to align on performance goals and strategies.
Education
High School Diploma -
Crossland High School
Temple Hills, MD05.2020
Skills
- Payment Processing
- Upselling
- Customer Needs Assessment
- Product Sales
- Cash Handling
- Merchandising Understanding
- Reliable and Punctual
- Excellent Communication Skills
- Positive and Professional
- Flexible Schedule
Timeline
Sales Lead Keyholder
Chico's
08.2025 - 04.2026
Seasonal Worker
Sunglass Hut at Macy's
11.2023 - 11.2024
Key Holder
Lolli And Pops
11.2020 - 05.2025
Sales Associate
Journeys Shoes
05.2019 - 11.2019
High School Diploma -
Crossland High School