Sammy Smadhi
Clarksburg
Summary
Results-driven software tester with experience at Vectorworks, adept in software testing and technical troubleshooting. Proven ability to develop comprehensive test plans and track issues effectively. Exceptional customer service skills demonstrated as a Store Protection Specialist at Target, ensuring a secure and welcoming environment for customers.
Overview
4
4
years of professional experience
Work History
Software Tester
Vectorworks
Columbia
01.2024 - 01.2025
- Develop and execute test plans.
- Software release testing.
- Track issues, and report findings.
- Assist with recommendations.
Store Protection Specialist
Target
Ellicott City
04.2022 - 11.2022
- Stay in the front of the store and greet customers with a commanding presence
- Check for signs of theft or disorderly conduct and report any findings
- Help customers and answer any questions they have
- Check for any signs of bad employee behavior
- Occasionally, scan the store for signs of theft.
Front Dest/ Membership Services
LA Fitness
Gaithersburg
07.2021 - 03.2022
- Monitored the sign-in of gym members.
- Assisted members with any problems
- Clean equipment
- Cancel and extend memberships
Education
Bachelor of Science - Computer Science
Universit of Maryland, Baltimore County
Catonsville, MDAssociate of Science - Cybersecurity
Montgomery College
Germantown, MDSkills
- Software testing
- Programming languages
- Network security
- Database management
- Technical troubleshooting
- Customer service
Timeline
Software Tester
Vectorworks
01.2024 - 01.2025
Store Protection Specialist
Target
04.2022 - 11.2022
Front Dest/ Membership Services
LA Fitness
07.2021 - 03.2022
Bachelor of Science - Computer Science
Universit of Maryland, Baltimore County
Associate of Science - Cybersecurity
Montgomery College
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