Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samsom Kidane

Silver Spring

Summary

Dynamic and detail-oriented professional with a proven track record at Congressional Country Club, enhancing stockroom efficiency through effective inventory management and organization. Recognized for exceptional customer service and teamwork, consistently ensuring high-quality standards and fostering positive customer relationships. A motivated team player with strong problem-solving abilities and a commitment to excellence.

Developed valuable skills in fast-paced stockroom environment, including organization and time management. Seeking to transition into new field while leveraging experience in inventory control and logistics. Capable of ensuring efficient operations and contributing to team success in dynamic setting.

Overview

1
1
year of professional experience

Work History

Stock Room Attendant

Congressional Country Club
05.2025 - 09.2025
  • Improved stockroom efficiency by implementing an organized inventory system.

  • Organize the stock room, maintain high inventory quality standards for audits, and perform inventory counts.

  • Prevented order discrepancies by properly labeling items and ensuring correct placement within the
  • Collaborated with team members to maintain well-stocked shelves and displays, optimizing store appearance.
  • Verified safe and secure storage of purchasing room.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Stocked designated items on shelves, end caps and displays.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Cashier

Burlington Coat Factory Distribution Center
07.2024 - 06.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Associate of Science - Health Information Management

Montgomery College
Rockville, MD

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Product restocking
  • Conflict resolution
  • Issue resolution
  • Complex Problem-solving
  • Merchandise restocking
  • Guest inquiries
  • ID verification
  • Attention to detail
  • Inventory management
  • Decision making aptitude
  • Daily reporting
  • Purchase assistance
  • Order verification

Languages

English
Full Professional
Tigrirgna
Native or Bilingual
English
Full Professional

Timeline

Stock Room Attendant

Congressional Country Club
05.2025 - 09.2025

Cashier

Burlington Coat Factory Distribution Center
07.2024 - 06.2025

Associate of Science - Health Information Management

Montgomery College

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Samsom Kidane