Zumaykira Oliveros
7915 24th Place
Summary
Proven track record in enhancing guest experiences and sales at Beauty Supply Store, adept in upselling strategies and client relationship building. Supervised teams at Hotel Silver Spring, boosting efficiency and customer loyalty. Excels in fast-paced environments, demonstrating exceptional communication and leadership skills.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
10
10
years of professional experience
Work History
Beauty Sales Associate
Beauty Supply Store
07.2019 - Current
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Trained new staff members on company policies and procedures.
- Provided constructive feedback during team meetings aimed at improving overall store performance.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Supervisor
Hotel Sliver Spring
03.2015 - 06.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
Education
High School Diploma -
Montgomery Blair High School
51 University Blvd E Four Corners 09-2004
Skills
- Upselling strategies
- Client relationship building
- Guest services
- Customer loyalty
- Guest satisfaction tracking
- Front desk operations
Languages
English
Spanish
Limited Working
Timeline
Beauty Sales Associate
Beauty Supply Store
07.2019 - Current
Supervisor
Hotel Sliver Spring
03.2015 - 06.2019
High School Diploma -
Montgomery Blair High School
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