Samuel Bozarth
Denton
Summary
Water/Wastewater Supervisor with working knowledge of treatment processes to manage wastewater operations and promote environmental responsibility. Maintains water quality standards by effectively operating equipment and resolving minor technical issues. Demonstrated mathematical competence, mechanical skills, problem-solving and good communication skills.
Overview
13
13
years of professional experience
Work History
Service Manager
Shortly Comfortable Air
01.2017 - Current
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Met with customers to discuss service needs and offer available solutions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Monitored service staff performance and provided feedback for improvement.
Water/Wastewater Supervisor
Town Of Centreville
08.2012 - 01.2017
- Evaluated bids from contractors for work on wastewater treatment infrastructure projects ensuring optimal value for investments made into system improvements.
- Conducted routine sampling of drinking water and public water following standard operating procedures.
- Ensured regulatory compliance with federal, state, and local agencies by maintaining accurate records and submitting timely reports.
- Diagnosed and performed minor repairs on laboratory instrumentation and maintained lab and field equipment in safe, clean and efficient condition.
- Optimized sludge processing procedures, resulting in decreased disposal costs and improved dewatering efficiency.
- Managed staff hiring, training and supervision.
- Drafted reports and maintained logs on meter readings, tests, chemical and equipment usage as required by MDE.
- Implemented preventive maintenance programs that resulted in reduced equipment breakdowns and increased overall plant reliability.
- Trained laboratory and operations personnel in public water system maintenance, analytical procedures and data reporting.
- Oversaw laboratory analysis of wastewater samples, ensuring accurate data collection and interpretation for operational decision making.
- Adjusted water treatment levels to correct below-standard variances
- Implemented policies and standard operating procedures for continuous improvement.
- Conducted thorough inspections of plant equipment to identify potential maintenance issues and prioritize repairs for minimal downtime.
- Troubleshot equipment to reduce service calls and downtime.
- Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.
Electrical Controls Technician
National Controls Services
05.2011 - 08.2012
- Enhanced equipment performance by conducting regular maintenance and repairs on electrical control systems.
- Provided technical support to engineering teams during the design phase of new equipment installations or modifications, contributing to cost-effective solutions.
- Performed maintenance on motor control centers, motor-operated valves, programmable logic controllers, excitation equipment, human-machine interface devices and motors.
- Skilled in troubleshooting control system malfunctions and creating plans for repair.
- Estimated numerical length of runs during new service installations.
- Interpreted scale drawings of new commissions to determine layout of materials and equipment.
Education
High School Diploma -
North Caroline High School
Ridgely, MD05.2003
Skills
- Project Management
- Positive Attitude
- Maintenance Planning
- Training and Development
- Decision-Making
- Trustworthy and Honest
- Process Improvement
- Regulations Compliance
- Problem-Solving
- Preventive Maintenance
- Technical Proficiency
Timeline
Service Manager
Shortly Comfortable Air
01.2017 - Current
Water/Wastewater Supervisor
Town Of Centreville
08.2012 - 01.2017
Electrical Controls Technician
National Controls Services
05.2011 - 08.2012
High School Diploma -
North Caroline High School
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