SAMUEL FRAIN
Denton
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
7
7
years of professional experience
Work History
Pastor
Triune Grace Reform Baptist Church
09.2021 - 11.2024
- Provided spiritual care through visitation, counseling, and prayer.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Coordinated and spearheaded programs to increase church members' service throughout community.
- Helped to create welcoming environment for visitors and encouraged congregation to offer support.
Teacher
Chestertown Christian Academy
08.2021 - 06.2023
- Developed and implemented classroom routines to address varying student needs.
- Created and developed lesson plans to meet students' academic needs.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Special Education Teacher Assistant
Benedictine School
11.2020 - 07.2021
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Helped classroom teachers achieve instructional objectives.
Driver
Fifer Orchards
05.2019 - 12.2019
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Restaurant Waiter
Pizzeria Dimeo
08.2017 - 05.2019
- Bussed and reset tables to keep dining room and work areas clean.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Communicated with kitchen staff to enable accurate food preparation.
Education
Bachelor of Science - Sports And Fitness Administration
WESLEY COLLEGE
Dover, DE05-2018
Skills
- Mission-oriented
- Group and individual instruction
- First aid and CPR
- Microsoft Excel
- Multi-task management
- Data collection
- Communication techniques
- Disability awareness
- Complaint resolution
- Administrative support
- Communicating with clients
- Customer service optimization
Timeline
Pastor
Triune Grace Reform Baptist Church
09.2021 - 11.2024
Teacher
Chestertown Christian Academy
08.2021 - 06.2023
Special Education Teacher Assistant
Benedictine School
11.2020 - 07.2021
Driver
Fifer Orchards
05.2019 - 12.2019
Restaurant Waiter
Pizzeria Dimeo
08.2017 - 05.2019
Bachelor of Science - Sports And Fitness Administration
WESLEY COLLEGE
Similar Profiles
Joshua GUOJoshua GUO
Senior Pastor at Beijing Truth and Grace Baptist ChurchSenior Pastor at Beijing Truth and Grace Baptist Church
Joshua QuinterJoshua Quinter
Music Minister Intern at Grace Community Baptist ChurchMusic Minister Intern at Grace Community Baptist Church
Tavariah WarrenTavariah Warren
Clinical Practice at Grace Baptist Church & DaycareClinical Practice at Grace Baptist Church & Daycare