Samuel Williamson
Baltimore
Summary
A Hard working Young man that knows the importance of discipline, perseverance, health, essentials for survival in a difficult economy and the preparation needed to do what’s important and that’s taking care of my family and bills so that I may be more successful moving forward by the Grace of God.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Big ticket
HomeSense
BALTIMORE
08.2023 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
• Able to help customers make decisions based off being observant learning details about the customers and there options and/or problem at hand
Crew Member
McDonald’s
BALTIMORE
03.2022 - Current
- Provided excellent customer service during high-volume rush periods.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
• Gained Self and control and composure dealing with frustrating customers that were negative and aggressive and toward the workers
• experienced mediator
Education
New Town Highschool
BALTIMORE, MDSkills
- Customer service
- Mediator
- Problem solving
- Heavy lifting and control
- Building
- Store organizing
Affiliations
- Very experienced in exercise and health training, always staying in shape and getting stronger so that I may be able to work and move around consistently for my job and life needs
- I train hard and frequent and it increases discipline, endurance and focus
Creative
- Creativity is something that certain people have because of multiple thinking points and open mind, when helping customers i try to have an open mind looking at all points of view and giving feedback.
- My creative mindset helps with problem solving within my team and gives me an opportunity to solve problems on my own.
Timeline
Big ticket
HomeSense
08.2023 - Current
Crew Member
McDonald’s
03.2022 - Current
New Town Highschool