Saniah Hurt
Clinton
Summary
Results-driven office management professional skilled in delivering administrative support and optimizing operations. Expertise in Microsoft applications enhances productivity and maintains confidentiality. Strong focus on customer service, team collaboration, and client satisfaction. Seeking to apply skills in a role prioritizing efficiency and client-centered solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
Wilkins Chiropractic Center
Clinton
05.2024 - 01.2026
- Coordinated insurance verification and patient billing processes effectively.
- Ensured confidentiality of client personal and financial information, reinforcing trust and compliance with privacy standards.
- Provided comprehensive administrative support through efficient filing, photocopying, and scanning of documents, enhancing office organization.
- Trained new administrative staff on office protocols and software usage efficiently.
- Supported chiropractic staff by preparing treatment rooms and organizing supplies.
Front Desk Receptionist
Evidence Physical Therapy
Clinton
11.2021 - 01.2024
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Supported psychiatrists in patient rehabilitation efforts for successful community reintegration.
- Collected deposits or payments and arranged for billing.
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
- Welcomed visitors to establish purpose of visit and direct them accordingly.
- Managed incoming calls and collaborated with staff to address customer needs effectively.
Front Office Administrative Assistant
Proflex Physical Therapy
Clinton
09.2019 - 08.2021
- Delivered exemplary customer service by promptly addressing inquiries via telephone or electronic mail while maintaining a professional demeanor.
- Addressed client inquiries and concerns, consistently delivering exceptional customer service.
- Maintained clean and organized reception area, enhancing the company's professional image.
- Processed and filed documentation accurately, ensuring up-to-date records management.
- Ensured the reception area was kept clean and organized to reflect positively on the company's image.
- Communicated with internal and external customers to address inquiries.
Front Desk Clerk
Howard University Hospital (Volunteer)
10.2017 - 10.2018
- Updated and organized patient records for accuracy and accessibility.
- Answer the phone and direct calls to the nursing station.
- Arrange appointments for patients using Med connect.
- Schedule labs at the request of the doctor/ordering physician.
- Greeted visitors and patients, inputting patient information into med connect for accurate record-keeping.
- Facilitated patient admissions and discharges to ensure efficient workflow.
- Adhered to hospital policies and procedures to maintain compliance and safety standards.
Education
Associate of Science - Psychology
North Carolina Central University
Durham, NCSkills
- Patient documentation
- Medical correspondence
- Health records management
- Data management
- Spreadsheet analysis
- Microsoft Office Suite
- Office applications
- Internet research
- Ability to work independently
- Time management
- Organization
- Attention to detail
- Customer service
- Teamwork
- Adaptability
- Problem-solving
Certification
CPR Certified, 2024
Timeline
Medical Administrative Assistant
Wilkins Chiropractic Center
05.2024 - 01.2026
Front Desk Receptionist
Evidence Physical Therapy
11.2021 - 01.2024
Front Office Administrative Assistant
Proflex Physical Therapy
09.2019 - 08.2021
Front Desk Clerk
Howard University Hospital (Volunteer)
10.2017 - 10.2018
Associate of Science - Psychology
North Carolina Central University