Santosh Ghimire
Baltimore
Summary
Dynamic and results-driven Liquor store manager with a strong background in liquor and hospitality industries. Proven ability to develop customer relationships, exceed sales targets, and execute effective promotional strategies. A natural communicator and problem-solver with excellent organizational and negotiation skills.
Overview
19
19
years of professional experience
Work History
General Manager
Hamilton Park Liquors
03.2024 - Current
- Manage inventory and ensure products are fully stocked.
- Hire, train, and supervise store staff.
- Boost sales through promotions and great customer service.
- Handle budgeting and ensure compliance with liquor laws.
Floor Manager
Dutch Liquors
05.2016 - 02.2024
- Managed day-to-day store operations and supplier negotiations.
- Tracked inventory and managed the budget for liquor product lines.
- Set sales targets and trained employees to deliver exceptional service.
- Promoted high-margin products and improved client satisfaction.
Sales & Operations Manager
Pokhara Trade Link (Liquor Distributor)
03.2006 - 04.2009
- Maintained records for liquor sales and inventory.
- Managed brand promotion and sales reports.
- Trained employees on product knowledge and compliance.
- Applied local liquor sale laws and POS system tracking.
Education
ACCA (Association of Chartered Certified Accountants) - Accounting, Management Accounting, Financial Accounting, Corporate & Business Law
London
01.2014
Proficiency Certificate Level - Humanities and Social Sciences
Tribhuvan University
01.2001
School Leaving Certificate -
Parbati Ma Vi Pachhiyari Harakapur
01.1997
Skills
- Client acquisition & retention
- Sales strategy & execution
- Negotiation & persuasion
- Account management
- Customer service excellence
- Relationship building
- Sales performance analytics
- Product promotion
- Persuasive communication
- Customer-focused
- Results-oriented
- Strategic thinker
- Team leadership
- Problem-solving
- Adaptive
- Goal-driven
Training
- Food and Beverage Service
- Diploma in Computer Studies
Area Of Expertise
- Client acquisition & retention
- Sales strategy & execution
- Negotiation & persuasion
- Account management
- Customer service excellence
- Relationship building
- Sales performance analytics
- Product promotion
Timeline
General Manager
Hamilton Park Liquors
03.2024 - Current
Floor Manager
Dutch Liquors
05.2016 - 02.2024
Sales & Operations Manager
Pokhara Trade Link (Liquor Distributor)
03.2006 - 04.2009
Proficiency Certificate Level - Humanities and Social Sciences
Tribhuvan University
School Leaving Certificate -
Parbati Ma Vi Pachhiyari Harakapur
ACCA (Association of Chartered Certified Accountants) - Accounting, Management Accounting, Financial Accounting, Corporate & Business Law
London
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