Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Sanya Olutola

College Park

Summary

Results-driven sales consultant with a proven record of exceeding sales metrics and delivering exceptional customer service. Strong product knowledge and effective communication skills enhance customer experiences in the retail environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Retail Sales Consultant

AT&T Mobility
Silver Spring
09.2022 - 03.2025
  • Assisted customers in selecting mobile devices and plans tailored to their needs.
  • Educated customers on device features, plans, and promotions available at AT&T Mobility.
  • Processed transactions accurately using point-of-sale systems and payment processing tools.
  • Exceeded sales and survey metrics goals more often than not.

Warehouse Associate

Amazon.Inc
BWI Airport
05.2020 - 03.2022
  • Operated material handling equipment to move products efficiently.
  • Sorted and organized inventory to ensure easy access and accuracy.
  • Loaded and unloaded shipments following safety protocols and procedures.
  • Participated in training new associates on operational procedures and safety measures.

Retail Sales Associate

T-Mobile Inc
Lanham
09.2015 - 05.2018
  • Educated customers on plans, promotions, and device upgrades available at T-Mobile.
  • Handled customer complaints professionally and efficiently resolved issues.
  • Assisted customers with finding the right product for their needs.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Education

Bachelor of Science - Sociology

University of Ife
Nigeria
07-1987

Skills

  • Customer service
  • Point-of-sale systems
  • Product knowledge
  • Effective communication
  • Problem solving
  • Adaptable to change
  • Sales goals attainment
  • Teamwork

Affiliations

  • I am Usher and a Sunday School teacher in the Church wherein I worship.

Accomplishments

  • At T-Mobile, i have led the monthly productivity leaders board more than others in my last 2 years
  • At AT&T, in my first 2 full years, I led the productivity board 5 times in 2023 and 3 times in 2024 out of 5 staff.

Certification

  • Diploma in Theology. Diploma in Discipleship.

Timeline

Retail Sales Consultant

AT&T Mobility
09.2022 - 03.2025

Warehouse Associate

Amazon.Inc
05.2020 - 03.2022

Retail Sales Associate

T-Mobile Inc
09.2015 - 05.2018

Bachelor of Science - Sociology

University of Ife

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Sanya Olutola