Saquan Butler
Baltimore
Summary
Dynamic Bar Manager with a proven track record, excelling in employee training and customer relations. Expert in bar operations and inventory management, I enhance patron experiences through innovative drink pairings and effective complaint resolution, ensuring safety compliance and operational efficiency in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Bar Manager/ Bartender/Catering Server
AMPERSEA
Baltimore
10.2023 - Current
- Resolved escalated customer complaints to enhance loyalty and satisfaction.
- Supervised staff, scheduling shifts for optimal coverage and efficiency.
- Managed bar operations, ensuring strict compliance with health codes and regulations.
- Restocked beer and liquor regularly, particularly after special events.
- Recommended food and drink pairings based on patron preferences and promotions.
- Monitored alcohol consumption to promote safety among patrons.
- Streamlined productivity initiatives in line with sanitation requirements.
Bar Manager
Vida Taco Bar
Baltimore
04.2021 - 10.2023
- Supervised staff and scheduled shifts to maintain optimal coverage.
- Trained new bartenders on drink preparation and customer service skills.
- Maintained inventory levels and ordered supplies to meet demand.
- Collaborated with kitchen staff to create drink pairings for menu items.
- Resolved customer complaints promptly to maintain a positive atmosphere.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
Machinist
RMI INC.
Baltimore
08.2018 - 04.2021
- Interpreted blueprints and technical drawings to guide project execution.
- Collaborated with engineers to implement procedures and resolve system malfunctions.
- Researched, designed, and maintained mechanical systems to ensure compliance with engineering standards.
- Recommended design modifications to improve machine reliability and performance.
- Provided technical feedback to design engineers based on customer requirements.
- Investigated equipment failures to diagnose issues and advised maintenance teams on solutions.
- Operated CNC machines for precision fabrication of components across various projects.
- Maintained tools and equipment to uphold safety standards and operational efficiency.
Bar Manager
Wayward Smokehouse
Baltimore
03.2018 - 09.2019
- Check identification of customers to verify age requirements for purchase of alcohol.
- Collect money for drinks served.
- Balance cash receipts.
- Clean glasses, utensils, and bar equipment.
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
- Take beverage orders from serving staff or directly from patrons.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
- Plan, organize, and control the operations of a cocktail lounge or bar.
- Order or requisition liquors and supplies.
- Supervise the work of bar staff and other bartenders.
- Plan bar menus.
- Arrange bottles and glasses to make attractive displays.
- Create drink recipes.
Logistics Coordinator
Army
Havre De Grace
12.2011 - 12.2017
- Relayed information between drivers and recipients, including ETA and potential delays.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Assessed proposed changes for potential impacts to region, including driver capacity and overflow.
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
Education
High School Diploma - Gen. Studies
Kenwood
Baltimore06.2009
Skills
- Outgoing personality
- Employee training and staff development
- Customer relations and complaint resolution
- Marketing and sales expertise
- Bar operations and inventory management
- Event coordination and planning
- Safety compliance and attention to detail
- Problem solving skills
Timeline
Bar Manager/ Bartender/Catering Server
AMPERSEA
10.2023 - Current
Bar Manager
Vida Taco Bar
04.2021 - 10.2023
Machinist
RMI INC.
08.2018 - 04.2021
Bar Manager
Wayward Smokehouse
03.2018 - 09.2019
Logistics Coordinator
Army
12.2011 - 12.2017
High School Diploma - Gen. Studies
Kenwood