Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Lead Kennel Technician
Golden Wood
02.2023 - Current
Enhanced animal care by implementing updated protocols and procedures for the kennel facility.
Balanced inventory levels effectively by ordering necessary supplies.
Provided comprehensive training for new staff members, resulting in a more knowledgeable and efficient team of technicians.
Evaluated the performance of kennel staff regularly, providing constructive feedback and guidance for improvement when necessary.
Reduced illness outbreaks among animals by maintaining strict sanitation standards in all kennel areas.
Promoted a culture of teamwork and collaboration among staff members, leading to increased efficiency in daily operations and improved overall morale within the workplace.
Developed strong relationships with clients, ultimately leading to increased customer satisfaction and retention rates.
Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Print and Marketing Associate
Staples, The Office Supply Superstore
09.2022 - 01.2023
Ensured compliance with industry standards and regulations through diligent monitoring of quality control measures.
Provided exceptional customer service, resulting in increased client loyalty and satisfaction levels.
Maintained a clean, organized, and safe working environment to promote productivity among team members.
Enhanced print quality by consistently calibrating and maintaining printing equipment.
Consistently met tight deadlines through effective time management and prioritization of tasks.
Assisted customers with their design specifications, ensuring visually appealing and accurate prints.
Created customized options and solutions to meet customer unique copy and printing needs.
Incorporated selling skills and product and service knowledge to meet customer needs.
Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
Package Handler
Amazon
10.2021 - 02.2022
Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Used hand-held scanners and physical logs to accurately track item movements.
Followed safety regulations to maintain safe work environment.
Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Ensured timely package delivery to loading docks, contributing to improved customer satisfaction.
Enhanced operational resilience by cross-training in multiple roles, providing flexibility in workforce allocation.
Kennel Technician
Mohawk Hudson Humane Society
03.2021 - 09.2021
Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
Enhanced animal socialization skills through daily interaction and playtime activities.
Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
Contributed to a high standard of animal care by promptly addressing maintenance issues and reporting facility concerns to appropriate management personnel.
Assisted in successful adoption processes by providing accurate information about each animal''s temperament and needs.
Followed strict disease control protocols during cleaning tasks, minimizing risk of illness transmission among shelter population.
Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
Package Handler
UPS
09.2018 - 03.2021
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Proved successful working within tight deadlines and a fast-paced environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.