Summary
Overview
Work History
Education
Skills
Websites
Leadership & Operations Highlights
References
Timeline
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Sara Pasker (Crow)

Davidsonville

Summary

Results-driven Director of Operations known for exceptional productivity and efficient task completion. Skilled in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations across all levels of management.

Overview

6
6
years of professional experience

Work History

Director of Operations

Capital SUP & Various Seasonal Programs
Annapolis
06.2023 - Current
  • - Directed operations of a high-volume waterfront camp serving 60+ participants daily, overseeing hiring, comprehensive onboarding, and training for a team of 20+ staff.
  • - Implemented scheduling, staffing, and supply chain solutions to streamline daily logistics and enhance program delivery.
  • - Maintained compliance with safety protocols and state regulations, ensuring consistent, high-quality service.
  • - Introduced systems for inventory tracking, risk management, and camper registration, resulting in a 20% increase in efficiency and a 10% reduction in supply costs.
  • - Oversaw client communication, conflict resolution, and parent engagement with a 98% satisfaction rate.

Founder

Learning Specialist Network
Annapolis
03.2019 - Current
  • - Built and maintained a recurring client base through referrals and exceptional service. Serving over 20+ families in the Baltimore/DC area.
  • - Delivered individualized enrichment to K-8 students, focusing on core academics, adaptability, and problem-solving skills, while maintaining a client retention rate exceeding 90%. Consistently provided constructive feedback and data-informed assessments to support academic growth.
  • - Managed scheduling, billing, and customer relationships while delivering high-quality educational experiences.
  • - Adapted services for remote and in-person delivery, ensuring continuity during school closures and summer sessions.

Elementary School Educator

Howard County Public Schools
01.2020 - 01.2025
  • - Managed classroom operations, curriculum planning, and student performance for diverse groups of 20+ students.
  • - Direct support to grade-level team lead, coordinating shared planning, resource allocation, and behavioral support initiatives.
  • - Led technology integration and remote learning strategies during COVID-19 to maintain service continuity.
  • - Developed systems to track student progress and improve academic outcomes.

Education

Bachelor of Science - Elementary Education

Salisbury University
Salisbury, MD

Skills

Tech Workspace: Microsoft Office, Slack, Zoom, CRM Systems (including Salesforce), Canva & Scheduling Software

  • Operations & Logistics Management
  • Team Leadership & Training
  • Scheduling & Resource Planning
  • Customer Relations & Communications
  • Program development
  • Event & Program Coordination
  • Inventory & Supply Chain Oversight
  • Data analysis
  • Compliance & Risk Management
  • Safety compliance

Leadership & Operations Highlights

  • - Oversaw day-to-day operations for programs serving 60+ clients daily.
  • - Built and led teams of up to 20+ staff.
  • - Designed scheduling systems that improved staffing efficiency by 30%.
  • - Delivered customer satisfaction rates of over 95% through process refinement.

References

References available upon request.

Timeline

Director of Operations

Capital SUP & Various Seasonal Programs
06.2023 - Current

Elementary School Educator

Howard County Public Schools
01.2020 - 01.2025

Founder

Learning Specialist Network
03.2019 - Current

Bachelor of Science - Elementary Education

Salisbury University
Sara Pasker (Crow)