Sara Santos
Crofton
Summary
Experienced Administrator with a proven track record of over 6 years in office administration. Proficient in payroll, invoicing, and organizing filing systems. Skilled in utilizing electronic office equipment and efficiently managing multi-line phone systems. Adept at reception duties, data entry, and coordinating with staff. Demonstrates exceptional communication skills through strong verbal and writing abilities, fostering positive client relations, and delivering excellent customer service. Experienced in training new employees and producing comprehensive reports and correspondence.
Overview
16
16
years of professional experience
Work History
Real Estate Agent
Fathom Realty
08.2022 - Current
- Stayed up-to-date on local market trends and emerging neighborhoods to provide expert advice to clients seeking investment opportunities or new homes.
- Provided exceptional customer service throughout each transaction, earning positive feedback from both buyers and sellers.
- Negotiated multiple offers successfully, securing favorable deals for clients in competitive markets.
Volunteer
Elementary & Middle School
09.2016 - 03.2025
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Tutor
Spanish Classes Online
06.2020 - 12.2024
- Boosted student confidence in speaking Spanish through regular conversational practice and interactive activities.
Working with Family Business
Blueridge Inc.
11.2016 - 12.2019
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Administrative Aide
NRG Energy
01.2014 - 01.2015
- Prepare and Combine Accruals for Supervisors
- Handles vendors inquires, Invoice payments in SAP Data base program
- Ordering food for Supervisors and employees
- Sort correspondence and handle to the correct person
- Responsible for different accounts, working with accounts payable directly to ensure accurate payment
- Managing confidential HR files, such as: Sick book, vacations, new employee's paperwork, log in and scan files to HR manager using Scan Plus and Index Plus
- Responsibilities also include Outlook Calendar Update, drafting e-mail and update on-call list every week
- Work closely with Supervisors making sure that material ordered and cost are correct
- Responsible for weekly timesheets using CATS, also responsible for ensuring all hours have been submitted and Approved for Manager, Supervisors, Admin
- Coordinated Workshops, Seminars and Special Events
Administrative Assistant
Blueridge Inc.
01.2012 - 01.2014
- Assist managers with daily reports and calendar
- Create and Manage Credit Cards and Expense reports
- Working with QuickBooks for Payroll
- Arrange Travel and accommodation for Managers
- Drafting correspondence; assisting with the preparation of meetings
Administrative Assistant/Data Base
NAES/Power and Combustion
01.2009 - 01.2012
- Manage MP2 Data Base System, trained and helped employees to ensure fastest turnaround information of vendors and supplies
- Answering Incoming calls, made appointments and handled individual needs
- Coordinated Workshops, Seminars and Special Events
- Translate Policies and Procedures of the Company from English to Spanish
Education
Associate - Technical Engineering in Systems and Database
ITCA Fepade
01.2009
Skills
- Customer Service Excellence
- Efficient Data Processing
- Agenda Management Skills
- Payroll and Account Oversight
- Strong Ethical Standards
- Proficient in Writing Skills
- Strong organizational skills
- Excellent teamwork
Timeline
Real Estate Agent
Fathom Realty
08.2022 - Current
Tutor
Spanish Classes Online
06.2020 - 12.2024
Working with Family Business
Blueridge Inc.
11.2016 - 12.2019
Volunteer
Elementary & Middle School
09.2016 - 03.2025
Administrative Aide
NRG Energy
01.2014 - 01.2015
Administrative Assistant
Blueridge Inc.
01.2012 - 01.2014
Administrative Assistant/Data Base
NAES/Power and Combustion
01.2009 - 01.2012
Associate - Technical Engineering in Systems and Database
ITCA Fepade
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