SARAH FRIED
Westminster
Summary
Dynamic professional with a proven track record in customer service skills, operations management and a quick learner.
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
23
23
years of professional experience
Work History
Online Boutique Owner
Self
Westminster
01.2012 - 01.2026
- Developed and maintained online storefront.
- Managed inventory, ensuring accurate stock levels and timely replenishment of products.
- Implemented effective marketing strategies through social media platforms to drive traffic and sales.
- Analyzed customer feedback to refine product offerings and improve service quality.
Receptionist/Dental Assistant
Hanover Endodontics
Hanover
06.2006 - 01.2011
- Greeted and assisted patients, ensuring a welcoming environment.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Trained new employees
- Gave patients post operative instructions and made and necessary follow up appointments.
- Maintained organized front desk area to ensure smooth operations.
- Managed appointment scheduling and maintained organized patient records.
- Organized and confirmed next day's appointments to ensure smooth operations.
- Managed insurance verification and payment collection.
- Operated multi-line phone system to handle incoming calls efficiently.
- Coordinated with dental staff to streamline patient flow and services.
- Executed thorough cleaning and preparation of rooms for dental procedures.
- Performed thorough sterilization of instruments to maintain hygiene standards in clinical settings.
- Assisted the doctor during exams and procedures.
- Managed inventory ordering and stocking processes to ensure supply availability.
Cashier/customer Service Desk
Weis
Westminster
05.2003 - 05.2006
- Processed customer transactions efficiently.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Answered and directed telephone calls.
- Westminster, MD
Education
High School Diploma -
Carroll Christian Schools
Westminster, MDNo Degree - Medical Assistant Classes
Carroll Community College
Westminster, MDSkills
- Excellent customer service skills
- Quick learner
- Organization
- Effective communication
- Time management
- Adaptability to change
Timeline
Online Boutique Owner
Self
01.2012 - 01.2026
Receptionist/Dental Assistant
Hanover Endodontics
06.2006 - 01.2011
Cashier/customer Service Desk
Weis
05.2003 - 05.2006
High School Diploma -
Carroll Christian Schools
No Degree - Medical Assistant Classes
Carroll Community College