Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Garry

Catonsville

Summary


Boutique management professional known for high standards and achieving results. Extensive experience in retail operations, inventory management, and customer engagement. Focused on team collaboration and adapting to changing market trends to meet sales goals. Skilled in visual merchandising, sales strategy, and building lasting customer relationships.

Overview

20
20
years of professional experience

Work History

Salon Manager

The Beauty Bar 402
02.2024 - Current
  • Cultivated a positive team environment by providing mentorship and guidance.
  • Managed scheduling for optimal staff coverage during peak hours.
  • Addressed client concerns promptly for improved customer retention.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.

Boutique Owner

B Boutique
03.2017 - 01.2024
  • Successfully launched and operated boutiques in 3 locations through effective marketing and customer engagement strategies
  • Oversaw merchandising strategies to effectively showcase clothing and accessory products with eye-catching displays.
  • Created an appealing store atmosphere through strategic layout design, ambient music selections, and enticing window displays.
  • Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
  • Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
  • Established strong relationships with vendors to negotiate favorable terms on merchandise orders while maintaining quality standards.
  • Monitored sales data to identify trends, optimize pricing strategy, and make informed decisions for future inventory purchases.
  • Optimized website design and user experience for seamless online shopping, leading to increased e-commerce sales.

Front Desk Coordinator

Dr. Roberta Dosh
05.2005 - 07.2012
  • Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
  • Updated client records accurately and efficiently, ensuring data integrity within the system.

Education

Bachelor of Science - Psychology

Towson University
Baltimore, MD

Skills

  • Merchandising and Inventory Specialist
  • Customer service
  • Employee development
  • Decision-making skills
  • Problem-solving skills
  • Client satisfaction
  • Business development
  • Marketing initiatives
  • Guest relations
  • Recruitment and hiring

Timeline

Salon Manager

The Beauty Bar 402
02.2024 - Current

Boutique Owner

B Boutique
03.2017 - 01.2024

Front Desk Coordinator

Dr. Roberta Dosh
05.2005 - 07.2012

Bachelor of Science - Psychology

Towson University

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Sarah Garry