Sarah Printz
Keedysville
Summary
Detail-oriented office administrator with proven skills in time management, customer service, and organizational support. Committed to enhancing workflow and fostering positive client relationships for improved operational efficiency. Am comfortable trouble-shooting technology such as computer problems and printer issues. I love customer service based jobs and fostering relationships with clients. Great with multitasking and decision making positions.
Overview
12
12
years of professional experience
Work History
Office Administrator
SEE, Inc.
Keedysville, MD
05.2017 - Current
- Coordinated office operations, ensuring seamless workflow and communication between office and clients.
- Managed scheduling and calendar coordination for multiple instructors and several safety inspectors, enhancing time management efficiency and travel time.
- Answered multi-line phone system, routing calls, delivering messages to staff and maintained client relationships and communications.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Maximized office space utilization by maintaining a clean, organized work environment that led to more efficiency. Was also easy for multiple people to understand how to use these systems.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies. Administered drug-testing and did employee onboarding paperwork.
- Implemented digital document management system, reducing paper waste and promoting environmental sustainability.
Sales Associate
Encore Kids
Boonsboro, MD
09.2014 - 08.2016
- Answered phones, maintained company email inquires, ran the point-of-sale system.
- Was responsible for opening and closing procedures
- Kept the space clean for customers
- Was in charge of taking in new merchandise and determining pricing
Education
High School Diploma -
Boonsboro High School
Boonsboro, MD06-2003
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- Customer engagement
- Mail handling
- Telephone reception
- Document scanning
- Scheduling appointments
- Calendar management
- Word processing
- Multitasking and organization
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Phone and email etiquette
- Microsoft office
- Inbound phone call handling
- Supply inventory
- Spreadsheet development
- Inventory management
- Travel coordination
- Customer service
Timeline
Office Administrator
SEE, Inc.
05.2017 - Current
Sales Associate
Encore Kids
09.2014 - 08.2016
High School Diploma -
Boonsboro High School