Passionate and driven professional with experience and knowledge of the process of recovery. Highly effective at supervising and guiding individuals towards their ultimate goal of sobriety in a controlled environment.
Overview
4
4
years of professional experience
Work History
Administrative Associate
Pyramid Healthcare
11.2023 - Current
Welcome new clients to the facility; ensuring safety, comfort and well-being during the intake process.
Create a patient profile using knowledge and experience of various computer programs.
Manage confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
Verify client insurance information by communication with MD Medicaid and uninsured benefit programs.
Collaborate with clinical and nursing departments to completed intakes efficiently and effectively.
Women’s Extended Care Clinical Tech
Ashley Addiction Treatment
12.2021 - 04.2023
Assists in implementation of customized care plans, focusing on patient wellness and safety.
Monitor patients and maintain detailed records for clinical review.
Securely pick-up, store and monitor self-administration of all patient medications.
Ensure daily transportation of patients to programming, outside appointments and recovery meetings.
Organize recovery-centered groups and activities.
Work one-on-one with patients as a peer recovery coach.
Worked with physicians and nurses in patience care excellence.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Residential House Manager
Rage Against Addiction
04.2021 - 11.2021
Managed a sober-living house for up to 8 women.
Provided transportation and ensured women were regularly attending 12-step program meetings, therapy and appointments.
Enforced household rules and duties.
Stored and distributed daily medications.
Regularly performed UA and searched belongings of residents.
Resolved internal conflicts between residents in order maintain stability and focus on recovery.
Sales Account Executive
Trash Tech LLC
01.2021 - 09.2021
Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
Negotiated contracts and sales terms with new and existing clients.
Education
Rising Sun High School
North East, MD
06.2009
Bachelor Of Arts - Psychology
Salisbury University
Salisbury, MD
05.2013
Skills
Knowledge/Experience in Recovery
Conflict Resolution
Interpersonal Relations
Calm Under Pressure
Accountability
Leadership
Empathy
Customer Service
Time Management
Timeline
Administrative Associate
Pyramid Healthcare
11.2023 - Current
Women’s Extended Care Clinical Tech
Ashley Addiction Treatment
12.2021 - 04.2023
Residential House Manager
Rage Against Addiction
04.2021 - 11.2021
Sales Account Executive
Trash Tech LLC
01.2021 - 09.2021
Rising Sun High School
Bachelor Of Arts - Psychology
Salisbury University
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